Privacy Policy

Effective Date: December 9, 2024

GTG CRM ("we," "us," or "our") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. By accessing or using GTG CRM, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

1.1 Information You Provide

Account Information: When you register, we collect personal information such as your name, email address, phone number, and payment details.

Uploaded Content: Any images, text, or other content uploaded to our platform for use in landing pages or email templates.

Contact Lists: If you import contact lists, we collect the information you provide, such as names, email addresses, and phone numbers.

Account Integrations: When you connect your accounts (e.g., Gmail, Outlook, Facebook, or advertising platforms), we collect necessary data to facilitate interactions, including storing email content and retrieving campaign data. Users are responsible for ensuring compliance with their data rights and can request deletion of collected data. GTG CRM does not share or use this data without explicit permission, except as required by court or government orders. All data retrieved is encrypted and visible only within the user's workspace.

1.2 Automatically Collected Information

Usage Data: We collect information about your interactions with the platform, such as page views, clicks, and session durations.

Device Information: Information about the device you use to access GTG CRM, including IP address, browser type, operating system, and device identifiers.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze usage, and provide personalized content and ads. For more details, refer to our Cookie Policy.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services.
  • Communicate with you about updates, promotions, or technical issues.
  • Improve and optimize user experience on the platform.
  • Ensure compliance with legal obligations and platform policies.

3. How We Share Your Information

We may share your information with:

  • Service Providers: Trusted third-party vendors who assist in providing platform functionality, such as payment processing or technical support.
  • Legal Obligations: We may disclose your information to comply with legal obligations or respond to lawful requests from government authorities.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your information, we cannot guarantee absolute security due to the inherent risks of online data transmission.

5. Your Rights

As a user, you have the right to:

  • Access and review the personal data we store about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data, subject to applicable legal and contractual obligations.
  • Opt-out of specific data collection practices, such as targeted advertising or marketing communications.

6. Data Retention

We retain your data for as long as necessary to provide the services you have requested or to comply with legal and regulatory obligations. Once the retention period expires, your data will be securely deleted or anonymized. When you grant permission for GTG CRM to integrate with third-party vendors (e.g., LinkedIn, Facebook, Google), GTG CRM will only keep data according to the respective vendor's policy.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any significant changes will be communicated to you through email or a prominent notice on our platform. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@gtgcrm.com