Guideline

GTG CRM: Live Chat Right On Your Landing Page

Alex Pham

June 5, 2025

1. Chatting with your website visitors shouldn't be that hard

You've invested money to drive visitors to your landing page. They visit, get interested, then... go silent.

Are they leaving? Have a question? Ready to buy?

Without a live chat channel, you're missing out on some of the best prospects every day.

Most chat tools today are too complex, disconnected from your CRM, or difficult to manage. The result is lost opportunities without you even realizing it. That’s unfortunate and shouldn’t happen.

What if customers could message you directly from your landing page and you could respond to them instantly, right in GTG CRM ?

2. Delayed Response = Lost Sales

Time is of the essence in business. When a customer is viewing your page and has a question, that’s the “golden moment”. Missing this moment means you’re missing an opportunity.

But a confusing chat tool that forces you to open multiple tabs, miss a response or miss a message. Not only does it lose sales, it also loses trust.

Customers expect an immediate response. If not you, then your competition.

3. Introduction: GTG Live Chat - Live chat, manage in one place

GTG Live Chat lets you chat with customers as soon as they land on your landing page – and manage the entire conversation in the same dashboard.

  • No need for additional tools
  • No complicated integrations
  • No worries about missing anything

Key features:

  • Live chat when visitors visit the chat box on the landing page
  • Respond and manage right in the Messaging function
  • Customize chat buttons: color, shape, greeting, ...
  • Paste the Vanilla JS code into any other website and it will run immediately
  • Automatically save chatter information to CRM, assign processing or schedule follow-up

GTG Live Chat is the direct bridge between customer curiosity and purchase action.

4. Step-by-step guide: How to use GTG CRM Live Chat, even on your website

Step 1: Log in to GTG CRM

Access your GTG CRM account (it's free). Everything you need is right in the left toolbar.

Step 2: Respond to messages from customers

Go to Messaging → Messaging

Open your inbox and respond to each message.

Useful information: Customer information will be automatically saved to CRM as soon as they submit a form from your landing page.

Step 3: Customize the chat button

Go to Messaging → Live Chat

You can:

  • Change greeting, message content
  • Change button color, background, avatar, chat icon
  • Copy the Vanilla Script code to install any website

Step 4: Use Live Chat on your own website

No website? No problem.

Live Chat still works well on landing pages created from GTG CRM's template library.

If you have your own website, after customizing the chat button as desired, you just need to copy the script and paste it into your website source. Then you can use GTG's Live Chat function on your own website.

5. More than Live Chat: Explore more features of GTG CRM

GTG CRM is an all-in-one platform, including:

  • Landing Page Templates: Professional sales landing pages
  • Email Builder: Prepare marketing emails
  • Social Posting: Posting on social networks with AI to generate SEO-standard content
  • Ad Campaign Running: Running effective ads, integrating AI to generate SEO-standard content
  • Automatic CRM: Managing and classifying leads automatically
  • Omni-channel Messaging: Multi-channel chat on a single page
  • Live Chat: Live chat function plugged directly into the website

You don't need to open 10 more tabs at once – all in one platform.

6. Conclusion: Turn clicks into conversations – and into sales

In today's fast-paced digital world, customers don't wait hours for you to respond.

GTG Live Chat helps you respond instantly, build trust, and increase conversions when your customers need you most.

Whether you manage one site or multiple, GTG Live Chat helps you turn passive traffic into active customers.

Try GTG CRM for free today.

avt

Alex Pham

Content Director

- from the team GTG CRM

I don't just write, I breathe life into digital stories.

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