Effective Date: December 9, 2024
GTG CRM ("we") is committed to protecting the privacy of our users ("you"). This privacy policy explains how we collect, use, disclose, and safeguard your personal information when you use the GTG CRM platform. By accessing or using our services, you agree to this policy. If you do not agree, please do not use our platform.
1. Information We Collect
1.1 Information You Provide
Account Information: When registering, you provide personal details such as full name, email address, phone number, and payment information. Uploaded Content: Includes images, text, or other content you upload for use in landing page or email templates. Contact Lists: If you import or sync contact lists, we collect information such as names, emails, and phone numbers of those contacts. Account Integrations: When you connect accounts from other platforms (e.g., Gmail, Outlook, Facebook, or ad platforms), we collect necessary data to support activities such as saving email content or retrieving campaign data. You are responsible for complying with data rights regulations. You may request deletion of data at any time. GTG CRM does not share or use this data without explicit permission unless required by law. All data is encrypted and visible only within your personal workspace.
1.2 Automatically Collected Information
Usage Data: We record your interactions on the platform, including page views, click counts, and session durations. Device Information: We log IP address, browser type, operating system, and device identifiers when you access the platform. Cookies and Tracking Technologies: GTG CRM uses cookies and similar technologies to enhance user experience, analyze usage behavior, and personalize content or advertising. Please refer to our Cookie Policy for more information.
2. Purpose of Information Use
We use the collected information to: - Provide and maintain the service. - Send notifications, updates, promotions, or resolve technical issues. - Improve user experience and optimize platform performance. - Ensure compliance with legal obligations and internal policies.
3. Information Sharing
We only share your information in the following cases: - Service Providers: Trusted third parties who assist us with functions such as payment processing or technical support. - Legal Requirements: Information may be disclosed when necessary to comply with legal obligations or requests from competent authorities.
4. Data Security
We apply strict security measures to prevent unauthorized access, modification, disclosure, or destruction of personal data. However, due to the nature of the internet, we cannot guarantee absolute security.
5. Your Rights
As a user, you have the right to: - Access and review your provided personal data. - Request corrections if information is inaccurate or incomplete. - Request deletion of your personal data, unless restricted by legal or contractual obligations. - Opt out of certain data collection activities, such as personalized ads or marketing emails.
6. Data Retention Period
We only retain your information for as long as necessary to provide services or as required by law. After the retention period, data will be securely deleted or anonymized. For data integrated from third parties (e.g., LinkedIn, Facebook, Google), the retention period follows the policy of the respective provider.
7. Privacy Policy Updates
This policy may be updated periodically to reflect changes in legal regulations or our operations. Significant changes will be announced via email or clearly displayed on the platform. We encourage you to review the policy regularly to stay informed about how your data is protected.
8. Contact
If you have any questions regarding this privacy policy or how we handle your data, please contact us at: Email: support@gtgcrm.com