Multi-Channel Customer Communication In One Place
Tired of tabbing between apps to respond to customers? GTG CRM - the ultimate solution for multi-channel management. Our platform unifies all your favorite communication channels, helping you respond quickly, personalize, and build lasting relationships with customers.
Omnichannel Communication Center: Connecting Every Conversation With Customers
GTG CRM makes it easy to connect with customers anywhere, ensuring you never miss a message and optimizing the customer experience.
Comprehensive Channel Integration: Unlimited Customer Reach
Connect GTG CRM to all your key communication platforms in just a few clicks. We support seamless integration with WhatsApp, Facebook, Gmail, SMS Twilio, Outlook, Yahoo. Make sure you are always present wherever your customers are.
Unified Inbox & Smart Message Management
All messages from different channels land in a single inbox, making it easy to track and respond without switching apps. Categorize conversations by status (In Progress, Partner, Billing, etc.) and label them for efficient management. This helps you stay on top of every interaction and saves you 10-15 hours per week in message management.
Custom Live Chat & 24/7 Live Support
Provide instant support to your website visitors with GTG CRM's professional Live Chat feature. Easily customize the Live Chat's appearance, colors, and messages to match your brand. With just a simple Vanilla Script, you can turn your website into a live support center, improving customer satisfaction and experience.
Frequently Asked Questions
You can connect GTG CRM with WhatsApp, Facebook, Gmail, SMS Twilio, Outlook, and Yahoo in just a few simple steps. All messages from these channels will be collected in one place, making it easy to respond to customers without switching apps.
GTG CRM consolidates all messages from channels into a common inbox, allows labeling, categorization by status (e.g. In Progress, Paid, Partner, etc.) and supports bulk messaging. This saves you 10–15 hours per week without missing any conversations.
Absolutely. You can design your own Live Chat button, then insert it into any website with an embed code. All messages from Live Chat will automatically go to the Messaging section for you to manage and respond to.