Marketing

Discover how GTG CRM turns emotional selling into a professional closing system

Hoc Tai

June 5, 2025

Have you ever experienced months of booming sales, orders pouring in, only to suddenly fall into a terrifying 'silence', with no response from any customers? You are not alone, this article will not only help you uncover the root of that instability, but also reveal a breakthrough solution to help you build a solid sales system.

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1. The problem of small sellers - Is closing deals a matter of "luck"?

Let's face it: How many times have you been happy because you closed a series of orders, only to have a long series of days of uncomfortable silence? When faced with this instability, we often doubt our own sales ability or the quality of the product. But the truth is, you are lacking a clear, repeatable and scalable sales process. This leads to an undeniable truth in business: Selling well is not as good as selling consistently! And to sell consistently, you need a system!

2. A clear sales process helps you sell more effectively without being overwhelmed

Imagine, every step of your sales journey is clearly outlined to help you escape the cycle of chaos and the burden of 'overload' work. A methodical sales process is the ultimate compass, guiding all your efforts:

  • Create outstanding consistency: Every customer experiences professionalism, synchronization from A to Z, no matter when they interact with you
  • Clearly understand the customer's position: You can easily "read" which stage of the shopping funnel your customers are in to develop the right care strategy at the right time, for the right target
  • End dependence: No more selling based on "inspiration" or only taking care of customers "when you have free time". All activities are based on pre-defined steps, optimizing every moment
  • Unlimited scaling: Even when the number of customers skyrockets, you can still manage effectively without having to 'burn' significant additional time or effort

3. GTG CRM - A tool to support the sales process from A to Z

So how to build such a process? The answer lies in technology. GTG CRM is designed to be a powerful assistant, helping you systematize and automate each step in the sales process seamlessly:

3.1. Automatically capture leads from any source and never miss an opportunity

The first step of every sales process is lead capture, and this is often the most labor-intensive part of manual data entry. With GTG CRM, you can fully automate this step, ensuring no opportunity is missed:

  • Multi-channel connectivity: Automatically collect customer information from landing pages, websites or social media platforms such as Facebook, Youtube, LinkedIn
  • Eliminate manual operations: No more having to copy each message, each customer comment into an excel file painstakingly
  • Tagging from the start: Automatically categorize and tag customers as soon as they fill out a form
  • Understand customer sources: Know exactly where your customers come from, whether it's an advertising campaign, a social media post or a referral source
Synthesize Leads from multiple sources from GTG CRM

GTG CRM helps you synthesize Leads from many different sources

3.2. Smartly classify and tag by behavior and status to take care of the right target

Not all customers are the same and applying the same approach to everyone is a recipe for failure. GTG CRM helps you understand each customer's journey, thereby having appropriate behavior and optimizing resources:

  • Build a visual sales funnel: You can easily track the customer's journey through each stage such as New to know → Interested → Need advice → Closed
  • Personalize the approach: You will understand that not everyone needs the same care, new people need information, people who are hesitant need persuasion
  • Optimize time and resources: Instead of spreading your efforts, you will focus on customers who are most ready to buy, helping to increase the closing rate
Customer behavior tagging interface

GTG CRM's CRM interface allows you to tag according to customer behavior

3.3. Automated customer care with multi-channel Email/Inbox

Forgetting to follow up and take care of customers is one of the leading reasons for lost revenue. GTG CRM helps you solve this problem thoroughly with automated scenarios, ensuring that every customer is cared for at the right time:

  • Build nurturing scenarios: Automatically send emails, messages with product information or promotional programs according to a pre-set schedule, for example: Day 1, Day 3, Day 7
  • Never forget to follow-up: The system will do the nurturing work for you persistently and accurately, even when you are busy
  • Increase conversions silently: Customers are nurtured and led through each step naturally without you having to follow up constantly
Multi-channel customer care

GTG CRM allows users to send messages across multiple channels at the same time

3.4. Closing sales & Measuring effectiveness at each step, easily making decisions based on real data

How do you know where your process is working and where it needs improvement? The answer lies in the data. GTG CRM provides detailed reports, helping you make decisions based on facts instead of feelings:

  • Analyze customer drop-off points: You will know exactly at which step in the sales funnel customers often leave you to find ways to optimize
  • Measure scenario effectiveness: Easily compare and know which care scenarios, which messages bring the highest conversion rates
  • Data-driven improvement: All future process improvement decisions are based on proven information, helping you sell more and more effectively
Sales performance report

GTG CRM provides detailed reports for each advertising campaign

4. Conclusion

GTG CRM is more than just a tool, it is the secret to unlocking your sales potential, whether you are an expert or struggling to find confidence. It helps you turn the emotional, risky business of selling into a clear, easy-to-implement, and incredibly replicable system. Sign up for a FREE 14-day trial of GTG CRM today to build your own sales system!

avt

Hoc Tai

Marketing Executive

- from the team GTG CRM

Hoc Tai has 02 years of experience in the field of Marketing, specializing in building and implementing lean and effective Marketing strategies for Startups. With a practical mindset and the ability to optimize resources, Hoc Tai has accompanied many startup projects in enhancing brand awareness and promoting sustainable growth.

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