Automation Scenario

  • Automate customer care scripts
  • Ensure customers always receive the right message, at the right time
  • Save 15 hours per week compared to manual work
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Full features
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Flexible Scripts – Personalized Effectiveness

Easily design customer care flows with an intuitive drag-and-drop interface. Personalize messages based on each customer's behavior to create a seamless and professional experience.

Send Emails & Automated Messages

Activate customer care chain with email, text messages according to available scenarios. Customers always receive timely information without you having to repeat operations.

Comprehensive Channel Integration: Unlimited Customer Reach

Drag and Drop Flow Creation Made Easy

Build nurturing flows with an intuitive interface, no coding required. Drag and drop steps to design a process that aligns with your business goals.

Unified Inbox & Smart Message Management

Personalization According to Customer Behavior

Automatically adjust content and care based on actual behavior: opening emails, clicking links, submitting forms… Help each customer feel cared for according to their needs.

Custom Live Chat & 24/7 Live Support

Frequently Asked Questions

Can I create automation without technical knowledge?

Absolutely. The intuitive drag-and-drop interface makes it easy to create your own email, text, or notification scripts.

Is it possible to personalize automation according to customer behavior?

Yes. GTG CRM allows you to set conditions based on behavior, time, or lead status to automate nurturing.

Does Automation Save Time?

A lot. You don't have to take care of each customer manually but still ensure you interact with the right person at the right time.

Optimize Operations Accelerate Business Growth

14-day FREE trial
Full features
No credit card required