E-commerce sellers are facing what issues?
If you are selling on Shopee, Lazada, or TikTok Shop, you are probably familiar with this situation:
- 🔄 Open 5 tabs at once: Shopee Seller Center, Lazada Seller Center, GHN Dashboard, inventory management Excel file, and e-invoice software
- ⏰ Spend 3+ hours a day just copying and pasting orders from one platform to the shipping app, manually updating inventory
- ❌ Constant errors: Overselling because inventory is not synchronized across platforms, wrong orders due to manual management
- 📄 E-invoices: Mandatory from 2026 but don't know where to start, or are using very disjointed separate software
- 📊 No consolidated reports: Don't know which platform sells best, which products are most profitable, how much inventory is left
67% of Vietnamese e-commerce sellers still manage orders using Excel or manual notes. The result: wasted time, many errors, and missed growth opportunities.
GTG CRM - 1 Software Replaces 5 Tools
GTG CRM is designed exclusively for Vietnamese e-commerce sellers. Instead of using 5 separate software, you only need a single dashboard to manage your entire sales process.
| Before using GTG CRM | After using GTG CRM |
|---|---|
| Shopee Seller Center + Lazada Seller Center + TikTok Seller Center | ✅ 1 dashboard - view all orders from all platforms |
| Separate GHN Dashboard, copy-paste order codes | ✅ Create GHN/ViettelPost shipping orders directly in the system |
| Excel inventory management, manual updates | ✅ Inventory synchronized automatically when new orders are placed |
| MISA/EasyInvoice for e-invoices | ✅ Issue e-invoices as soon as an order is completed |
| No consolidated reports | ✅ Real-time reports on revenue, profit, and inventory |
Features for E-commerce Sellers
📦 Multi-Platform Order Management
All orders from Shopee, Lazada, TikTok Shop are synchronized into a single place. You can:
- View all orders from all platforms in one table - filter by platform, status, order date
- Process orders in bulk: confirm, pack, create shipping orders for multiple orders simultaneously
- Track shipping status in real-time - know immediately which orders are in transit, which are delivered
- Automatically update order status back to the e-commerce platform after processing
🚚 Integrated GHN & ViettelPost Shipping
No need to open separate GHN/ViettelPost tabs. Directly within GTG CRM:
- Automatically create shipping orders when orders are confirmed
- Print shipping labels & tracking codes in bulk
- Automatically calculate shipping fees based on distance and weight
- Track shipping status from pickup → delivering → delivered
📊 Inventory & Synchronized Stock Management
Inventory is automatically synchronized across all platforms. When an order on Shopee is confirmed, inventory on Lazada and TikTok Shop also decreases accordingly.
- Multi-warehouse management: main warehouse, sub-warehouse, partner warehouse
- Automatic low-stock alerts when inventory is below the safe threshold
- Import/export inventory with barcode scanning
- Real-time inventory reports - know exactly how much stock is left
🧾 Automatic E-invoices
From 2026, all businesses selling online will be required to issue e-invoices. GTG CRM has this feature integrated:
- Automatically create e-invoices when orders are completed
- Send invoices via email to customers
- Fully comply with the regulations of the General Department of Taxation
- Generate monthly/quarterly tax reports
🤖 AI for Sales Assistance
GTG CRM integrates AI to help sellers save time:
- AI writes product descriptions - enter product name, AI creates attractive descriptions for Shopee/Lazada
- AI generates product images - create white background, lifestyle, advertising images from 1 original photo
- AI chatbot answers customers - automatically answers frequently asked questions on all channels
- AI analyzes sales revenue - suggests products to promote, platforms to optimize
Get Started in Just 3 Steps
| Step | Action | Time |
|---|---|---|
| Step 1 | Register for a free account - get 36,888 credits immediately | 2 minutes |
| Step 2 | Connect e-commerce platforms: add Shopee, Lazada, TikTok Shop to the system | 5 minutes |
| Step 3 | Start managing: view orders, process orders, create shipping orders, issue invoices | Immediately |
36,888 Free Credits = Try All Features
When you register for GTG CRM, you get 36,888 free credits immediately - enough to:
| Feature | Number of Uses | Equivalent |
|---|---|---|
| Order synchronization & processing | ~6,000 orders | 4-6 months for a shop with 50 orders/day |
| E-invoice issuance | ~1,500 invoices | Comply with the law immediately |
| AI product image generation | ~200 images | Professional images without a designer |
| AI product description writing | ~500 descriptions | Save weekly content writing time |
| AI chatbot for customer replies | ~2,000 messages | 24/7 replies, no staff needed for shifts |
No credit card required. No commitment. Only buy more when you run out of credits.
Comparison: GTG CRM vs Current Management Methods
| Criteria | Old method (5 software) | GTG CRM |
|---|---|---|
| Order management | Open 3 separate Seller Centers | ✅ 1 dashboard for all platforms |
| Inventory synchronization | Manual updates with Excel | ✅ Automatic when new orders are placed |
| Shipping order creation | Copy-paste to GHN/ViettelPost | ✅ 1-click order creation directly in the system |
| E-invoices | Separate software (MISA/EasyInvoice) | ✅ Integrated, automatic issuance upon order completion |
| Product images | Hire a designer or shoot with a phone | ✅ AI generates professional images from 1 original photo |
| Product descriptions | Write yourself or copy from competitors | ✅ AI writes optimized descriptions for each platform |
| Customer replies | Manual, across 3 separate apps | ✅ AI chatbot replies 24/7 across all channels |
| Reporting | None or manual consolidation | ✅ Real-time reports: revenue, profit, inventory |
| Cost/month | ~500K-1.5M (GHN Pro + MISA + other tools) | From 199K/month (Starter package) |
Ready to try this feature for your business for free?
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