Introduction to Features
You're selling, managing inventory, issuing invoices, and doing accounting on GTG CRM. But what about calculating payroll for your employees at the end of the month? It's still a separate Excel file, still manually entering each line for social insurance, personal income tax, still copying numbers by hand to the accounting ledger. And every time the government changes rates or the minimum wage, you're anxious about the software calculating incorrectly according to the law.
That ends today.
GTG CRM has a complete Human Resources (HRM) — Payroll module: manage employee profiles, labor contracts, run monthly payroll, and each time payroll is finalized, it automatically generates balancing entries to the general ledger — all within the same system you're using for sales and accounting. Payroll is calculated based on a pre-built national dataset (defaulting to Vietnam: Social Insurance/Health Insurance/Unemployment Insurance + progressive personal income tax), and the important new feature: GTG provides the legal figures with source citations, and you can review and adjust them to fit your specific situation — you are in control of the final numbers, not a black box.
Problems Businesses Face
Calculating payroll in Excel, accounting in a different software — Double or triple data entry, easy discrepancies between payroll and accounting records
Manually calculating Social Insurance and Personal Income Tax — One tax bracket error → throws off the entire sheet, risks during tax settlement
Manually drafting labor contracts in Word — Rewriting contracts for each employee, prone to missing clauses
Only recording "payroll expenses" after finalizing payroll — Forgetting to book entries, or incorrectly booking to accounts 334/642
Unaware of the rates/thresholds in the current software, unable to edit — When laws change or situations differ → must wait for the vendor, lacking autonomy
Employee records scattered across multiple locations — No single place to access information, contracts, payroll
GTG CRM consolidates everything into a single data source: employees → contracts → payroll → accounting entries, automatically and seamlessly — no separate HR software, no double data entry.
Key Features
1. Employee Profiles & Labor Contracts in One Place
- Comprehensive employee profiles: full name, title, department, citizen ID/passport, skills, experience, work history, seniority — and attached documents for each person.
- Labor Contracts (LC): create contracts per employee (contract type, term, base salary, allowances). Each employee has one active contract — the system automatically manages this.
- AI-powered contract drafting: click "Create with AI" to generate a standard labor contract text (DOCX/PDF), automatically inserting your company's brand information; or upload your signed document.
- Annual leave based on seniority, contract renewals / terminations / amendments — manage the entire contract lifecycle.
💡 Quickly import existing data: have an employee list on Excel? Use bulk import via CSV to get all your personnel into the system in minutes.
2. Monthly Payroll — Automatic According to Your Country's Standards
- One-touch payroll processing: the system calculates Gross Salary → Social Insurance/Health Insurance/Unemployment Insurance contributions → Personal Income Tax → Net Salary for each employee.
- Pre-built national datasets: default Vietnam (Social Insurance calculated on full salary, progressive PIT rates, prorated by day for mid-month hires/departures, regional minimum wage, and year-to-date income accumulation for correct tax calculation). Beyond Vietnam, GTG also provides pre-built **payroll datasets for many other countries** — simply select the correct country to run payroll.
- Additional / off-cycle payments, structured benefits, and bonus decisions → one-time income payments → payslips — all within the same workflow.
- Payslips sent from your own inbox — employees receive payslip emails from your company's address, not a strange one.
3. Payroll Data Sets — GTG Provides Defaults With Citations, You Control The Numbers (NEW)
This is a major change for your peace of mind. Previously, legal figures (social insurance rates, thresholds, tax brackets, caps) were fixed — only the provider could change them. Now, **you can view and adjust them yourself** directly in the Payroll Settings section.
- Defaults with citations and effective years: each item displays GTG's default figures along with **references and effective years** (e.g., "GTG default: X% — source ..., 2026"), so you know where you're adjusting from.
- You adjust to your situation: modify rates, thresholds, brackets, and caps to reflect your company's reality; the next payroll period will use your numbers.
- Reset to default anytime: a single click to revert to GTG's provided figures.
- All changes are logged: who changed what, from what value to what value — as this is data that directly impacts actual payroll.
ℹ️ Why this is important: GTG does not "endorse a legal number on your behalf" and leave you responsible. GTG provides a **transparent, cited, and adjustable default** — you (or your accountant) are the ones who review, adjust, and own the final numbers, exactly as all professional payroll software operates.
4. Payroll Finalization → Automatic Journal Entry
When you finalize a payroll run, GTG CRM automatically posts the payroll expense journal entry to the General Ledger — using the same accounting automation mechanism that runs for invoices and payments.
- Balancing entry (Debit Payroll Expense / Credit Accounts Payable - Employees 334 + Social Insurance contributions). Personal Income Tax withheld is accounted for separately when incurred.
- Accounting rules can be viewed and edited — this workflow is yours to own, not a black box.
- Net pay is "held" in account 334 until disbursed — adhering to accounting principles.
- You can see the journal entry immediately in the workflow run log and in the General Ledger / Journal Entries, just like invoices are accounted for.
5. Salary Scale & HR Decisions
- Salary Scale: AI suggests salary tiers based on position + regional minimum wage package + standard text; used as a basis for recruitment and offers.
- Reward / Disciplinary / Termination Decision: create decision documents (global default template + Vietnam standard template set).
6. Sensitive Permissions — Protecting Salary Data
Salary, bank accounts, and tax codes are sensitive data. GTG CRM separates "view employee" from "view salary":
- Users with only employee directory viewing permission will not see salary/bank/tax — these fields are hidden at the server level, not just on the interface.
- Two suggested permission groups: HR Manager (full access) and HR Viewer (directory only).
- Access Logging: the system records who viewed salary information — providing an audit trail for business owners.
7. Grant Platform Access to Employees (NEW)
Hired someone, created their employee profile — how do they access GTG CRM? Previously, you had to remember to go to Settings → User Management, re-enter the exact email from the employee's profile, and then manually select their role. Now, this can be done directly from the employee's profile with the Grant Access button.
- Email and name are pre-filled from the employee profile — no retyping, no fear of mistyping emails.
- Roles are pre-suggested based on job title: if your workspace has a role matching the employee's job title (e.g., "Cashier" job title matches a pre-set role), the system selects it automatically — you just need to confirm or change it if desired.
- Employee already has an account? The system automatically recognizes and links it — no re-inviting, no extra seat charged, no change to their existing role. This is common for those you invited manually before this button existed.
- No account yet → an invitation is sent via email with the selected role. GTG CRM always clearly states before you confirm: "This action will add a seat to your current plan." — no hidden fees.
- Employee profiles immediately show access status: pending activation or usable, what role, who granted it and when — presented in a 360° view alongside their contract and salary information.
- When terminating an employee, the contract termination screen now includes an option (not enabled by default) to "Revoke platform access simultaneously". Enabling this option requires you to select who will take over the tasks and records previously assigned to the departing employee, ensuring no unfinished work is left behind when access is revoked.
ℹ️ Who can see this button: HR personnel with employee profile management rights will see the "Grant Access" button. However, the actual access granting still requires approval from the user management authority of the workspace. If you lack the necessary permissions, the system will clearly indicate which administrator needs to confirm, rather than failing silently.
See detailed step-by-step instructions in the HR & Payroll User Guide.
Benefits for Businesses
Automated payroll + social insurance + personal income tax calculation — No more manual calculations, no more tax bracket errors — finalize payroll in minutes.
Configurable legal data with citations — Ensure legal compliance, maintain control over figures, and update the system yourself when laws change.
Data sets for Vietnam and multiple countries — Ensure correct payroll standards even when expanding to other markets.
Finalize payroll → automatic journal entries — Never forget to record payroll expenses or use the wrong accounts.
One platform for HR + Sales + Accounting — Reduce the number of software licenses needed and have a single source for reconciliation.
AI-generated contracts — Generate employment contracts in seconds, compliant and with your brand pre-inserted.
Sensitive payroll permissioning + access logs — Protect payroll data appropriately with an audit trail.
Bulk employee import from CSV — Migrate your entire workforce into the system in minutes.
Who is it For?
- SMB Business Owners who want to manage HR and payroll without purchasing separate HR software.
- HR / Administration Departments needing a single system to manage employee profiles, contracts, and payroll.
- Accountants who want payroll expenses automatically posted to the ledger, with correct accounts and periods, and who want to adjust rates/thresholds to reflect actual conditions.
- Businesses operating in multiple countries that need to pay employees according to local standards on a single system.
How to Get Started?
The HR module is already available in your workspace. Go to HR → Settings, enable Payroll, select the country data set (Vietnam by default), review and adjust legal items according to your specific situation, and then add your first employee. See the step-by-step HR & Payroll User Guide, or read why it's important to calculate payroll legally while maintaining control over figures.
Try for free — no credit card required.
