Multi-Platform Sales Management

What Problems Are E-commerce Sellers Facing?

If you're selling on Shopee, Lazada, or TikTok Shop, you're likely all too familiar with this scenario:

• 🔄 Opening 5 tabs at once: Shopee Seller Center, Lazada Seller Center, GHN Dashboard, an Excel inventory management file, and e-invoice software.
• ⏰ Spending 3+ hours daily just to copy-paste orders from one platform to the shipping app, and manually updating inventory.
• ❌ Constant errors: Overselling due to unsynchronized inventory across platforms, delivering wrong orders due to manual management.
• 📄 E-invoices: Mandatory from 2026, but you're unsure where to start or using fragmented individual software.
• 📊 Lack of consolidated reports: Unsure which platform sells best, which products are most profitable, or current stock levels.

67% of Vietnamese e-commerce sellers still manage orders using Excel or manual notes. The result: wasted time, numerous errors, and missed growth opportunities.

GTG CRM - 1 Software Replaces 5 Tools

GTG CRM is designed specifically for Vietnamese e-commerce sellers. Instead of using 5 separate software programs, you only need one dashboard to manage your entire sales process.

Before using GTG CRM	After using GTG CRM
Shopee Seller Center + Lazada Seller Center + TikTok Seller Center	✅ 1 dashboard - view all orders from all platforms
Separate GHN Dashboard, copy-pasting order IDs	✅ Create GHN/ViettelPost shipping orders directly within the system
Excel for inventory management, manual updates	✅ Inventory automatically synchronized with new orders
MISA/EasyInvoice for e-invoices	✅ Generate e-invoices as soon as an order is completed
No consolidated reports	✅ Real-time reports on revenue, profit, and inventory

Features for E-commerce Sellers

📦 Multi-Platform Order Management

All orders from Shopee, Lazada, and TikTok Shop are synced to a single location. You can:

• View all orders from every platform in one table – filter by platform, status, or order date.
• Process orders in bulk: confirm, pack, and create shipping orders for multiple orders simultaneously.
• Track shipping status in real-time – know which orders are in transit and which have been delivered.
• Automatically update order statuses back to the e-commerce platform after processing.

🚚 Integrated GHN & ViettelPost Shipping

No need to open separate GHN/ViettelPost tabs. Directly within GTG CRM:

• Automatically create shipping orders upon order confirmation.
• Print shipping labels & tracking numbers in bulk.
• Automatically calculate shipping fees based on distance and weight.
• Track delivery status from pickup → delivering → delivered.

📊 Synchronized Inventory Management

Inventory is automatically synchronized across all platforms. When an order on Shopee is confirmed, inventory on Lazada and TikTok Shop decreases accordingly.

• Manage multiple warehouses: main warehouse, sub-warehouses, partner warehouses.
• Automatic low-stock alerts when inventory falls below safe thresholds.
• Import/export inventory using barcode scanning.
• Real-time inventory reports – know exactly how much stock you have left.

🧾 Automatic E-invoicing

Starting in 2026, all household businesses selling online will be required to issue e-invoices. GTG CRM has this feature built-in:

• Automatically generate e-invoices when orders are completed.
• Send invoices via email to customers.
• Full compliance with General Department of Taxation regulations.
• Generate monthly/quarterly tax reports.

🤖 AI-Powered Sales Assistance

GTG CRM integrates AI to help sellers save time:

• AI Product Description Writer – enter the product name, and AI generates compelling descriptions for Shopee/Lazada.
• AI Product Image Generator – create white background, lifestyle, and promotional images from a single original photo.
• AI Chatbot for Customer Service – automatically answers frequently asked questions across all channels.
• AI Sales Analysis – suggests products to boost, and platforms to optimize.

Get Started in Just 3 Steps

Step	Action	Time
Step 1	Register for a free account – receive 36,888 credits immediately.	2 minutes
Step 2	Connect your e-commerce platforms: add Shopee, Lazada, and TikTok Shop to the system.	5 minutes
Step 3	Start managing: view orders, process orders, create shipping orders, issue invoices.	Immediately

36,888 Free Credits = Try All Features

When you register for GTG CRM, you immediately receive 36,888 free credits – enough to:

Feature	Usage Count	Equivalent To
Order synchronization & processing	~6,000 orders	4-6 months for a shop with 50 orders/day
E-invoice generation	~1,500 invoices	Legal compliance starting now
AI product image generation	~200 images	Professional images without a designer
AI product description writing	~500 descriptions	Save hours weekly on content creation
AI chatbot for customer service	~2,000 messages	24/7 responses, no staff needed

No credit card required. No commitment. Only purchase more credits when you run out.

Comparison: GTG CRM vs. Current Management Methods

Criterion	Old Method (5 software)	GTG CRM
Order Management	Open 3 separate Seller Centers	✅ 1 dashboard for all platforms
Inventory Synchronization	Manual updates via Excel	✅ Automatic with new orders
Shipping Order Creation	Copy-paste to GHN/ViettelPost	✅ 1-click order creation within the system
E-invoicing	Separate software (MISA/EasyInvoice)	✅ Integrated, automatically generated upon order completion
Product Images	Hire a designer or shoot with a phone	✅ AI generates professional images from a single original photo
Product Descriptions	Write yourself or copy from competitors	✅ AI writes optimized descriptions for each platform
Customer Service Responses	Manual, across 3 separate apps	✅ AI chatbot provides 24/7 responses across all channels
Reporting	None or manual consolidation	✅ Real-time reports: revenue, profit, inventory
Cost/Month	~500K-1.5M VND (GHN Pro + MISA + other tools)	From 199K VND/month (Starter plan)

👉 View detailed pricing for GTG CRM