What Problems Are E-commerce Sellers Facing?

If you're selling on Shopee, Lazada, or TikTok Shop, you're probably all too familiar with this scenario:

  • 🔄 Opening 5 tabs at once: Shopee Seller Center, Lazada Seller Center, GHN Dashboard, inventory management Excel file, and e-invoice software
  • Spending 3+ hours daily just to copy-paste orders from one platform to the shipping app, manually updating inventory
  • Constant errors: Overselling due to un-synced inventory across platforms, misdelivered orders from manual management
  • 📄 E-invoices: Mandatory from 2026, but unsure where to start, or already using a disjointed separate software
  • 📊 No consolidated reports: Unsure which platform sells best, which products are most profitable, how much inventory is left

67% of Vietnamese e-commerce sellers still manage orders using Excel or manual notes. The result: wasted time, numerous errors, and missed growth opportunities.

GTG CRM - 1 Software Replaces 5 Tools

GTG CRM is designed specifically for Vietnamese e-commerce sellers. Instead of using 5 separate software programs, you only need one dashboard to manage your entire sales process.

Before GTG CRM After GTG CRM
Shopee Seller Center + Lazada Seller Center + TikTok Seller Center ✅ 1 dashboard - view all orders from all platforms
Separate GHN Dashboard, copy-pasting order codes ✅ Create GHN/ViettelPost shipping orders directly within the system
Excel for inventory management, manual updates ✅ Inventory automatically synced when new orders come in
MISA/EasyInvoice for e-invoices ✅ Issue e-invoices as soon as orders are completed
No consolidated reports ✅ Real-time revenue, profit, and inventory reports

Features for E-commerce Sellers

📦 Multi-Platform Order Management

All orders from Shopee, Lazada, TikTok Shop are synced to one place. You can:

  • View all orders from every platform in one table - filter by platform, status, order date
  • Process orders in bulk: confirm, pack, and create shipping orders for multiple orders simultaneously
  • Track shipping status in real-time - know immediately which orders are in transit and which are returned
  • Automatically update order statuses back to the e-commerce platforms after processing

🚚 Integrated GHN & ViettelPost Shipping

No need to open separate GHN/ViettelPost tabs. Directly within GTG CRM:

  • Automatically create shipping orders upon order confirmation
  • Print delivery slips & shipping labels in bulk
  • Automatically calculate shipping fees based on distance and weight
  • Track shipping status from pickup → delivering → delivered

📊 Synchronized Inventory Management

Inventory is automatically synced across all platforms. When an order on Shopee is confirmed, inventory on Lazada and TikTok Shop also decreases accordingly.

  • Manage multiple warehouses: main warehouse, sub-warehouses, partner warehouses
  • Automatic low-stock alerts when inventory falls below safe thresholds
  • Import/export inventory with barcode scanning
  • Real-time inventory reports - know exactly how much stock is left

🧾 Automatic E-invoicing

From 2026, all businesses selling online will be required to issue e-invoices. GTG CRM has this feature built-in:

  • Automatically create e-invoices when orders are completed
  • Send invoices via email to customers
  • Comply fully with the regulations of the General Department of Taxation
  • Generate monthly/quarterly tax reports

🤖 AI for Sales Assistance

GTG CRM integrates AI to help sellers save time:

  • AI Product Description Writer - enter product name, AI generates compelling descriptions for Shopee/Lazada
  • AI Product Image Generator - create white background, lifestyle, or advertising images from one original photo
  • AI Chatbot for Customer Service - automatically answers frequently asked questions across all channels
  • AI Sales Analysis - Suggests products to promote and platforms to optimize

Get Started in Just 3 Steps

Step Action Time
Step 1 Register for a free account - immediately receive 36,888 credits 2 minutes
Step 2 Connect e-commerce platforms: add Shopee, Lazada, TikTok Shop to the system 5 minutes
Step 3 Start managing: view orders, process orders, create shipping orders, issue invoices Immediately

36,888 Free Credits = Try All Features

When you register for GTG CRM, you immediately receive 36,888 free credits - enough to:

Feature Number of Uses Equivalent To
Sync & Process Orders ~6,000 orders 4-6 months for a shop with 50 orders/day
Issue E-invoices ~1,500 invoices Immediate legal compliance
AI Product Image Generator ~200 images Professional images without a designer
AI Product Description Writer ~500 descriptions Save weekly content writing time
AI Chatbot for Customers ~2,000 messages 24/7 replies, no staff on duty needed

No credit card required. No commitment. Only buy more when you run out of credits.

Comparison: GTG CRM vs. Current Management Methods

Criteria Old Method (5 software) GTG CRM
Order Management Open 3 separate Seller Centers ✅ 1 dashboard for all platforms
Inventory Sync Manual update via Excel ✅ Automatic upon new order
Create Shipping Orders Copy-paste to GHN/ViettelPost ✅ 1-click order creation within the system
E-invoices Separate software (MISA/EasyInvoice) ✅ Built-in, automatic issuance upon order completion
Product Images Hire a designer or shoot with a phone ✅ AI generates professional images from one original photo
Product Descriptions Write yourself or copy from competitors ✅ AI writes optimized descriptions for each platform
Customer Replies Manual, across 3 separate apps ✅ AI chatbot replies 24/7 across all channels
Reports None or manual consolidation ✅ Real-time reports: revenue, profit, inventory
Monthly Cost ~500K-1.5M VND (GHN Pro + MISA + other tools) From 199K VND/month (Starter package)

👉 View GTG CRM pricing details

Ready to try this feature for your business for free?

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