What Problems Are E-commerce Sellers Facing?
If you're selling on Shopee, Lazada, or TikTok Shop, you're probably all too familiar with this scenario:
- 🔄 Opening 5 tabs at once: Shopee Seller Center, Lazada Seller Center, GHN Dashboard, inventory management Excel file, and e-invoice software
- ⏰ Spending 3+ hours daily just to copy-paste orders from one platform to the shipping app, manually updating inventory
- ❌ Constant errors: Overselling due to un-synced inventory across platforms, misdelivered orders from manual management
- 📄 E-invoices: Mandatory from 2026, but unsure where to start, or already using a disjointed separate software
- 📊 No consolidated reports: Unsure which platform sells best, which products are most profitable, how much inventory is left
67% of Vietnamese e-commerce sellers still manage orders using Excel or manual notes. The result: wasted time, numerous errors, and missed growth opportunities.
GTG CRM - 1 Software Replaces 5 Tools
GTG CRM is designed specifically for Vietnamese e-commerce sellers. Instead of using 5 separate software programs, you only need one dashboard to manage your entire sales process.
| Before GTG CRM | After GTG CRM |
|---|---|
| Shopee Seller Center + Lazada Seller Center + TikTok Seller Center | ✅ 1 dashboard - view all orders from all platforms |
| Separate GHN Dashboard, copy-pasting order codes | ✅ Create GHN/ViettelPost shipping orders directly within the system |
| Excel for inventory management, manual updates | ✅ Inventory automatically synced when new orders come in |
| MISA/EasyInvoice for e-invoices | ✅ Issue e-invoices as soon as orders are completed |
| No consolidated reports | ✅ Real-time revenue, profit, and inventory reports |
Features for E-commerce Sellers
📦 Multi-Platform Order Management
All orders from Shopee, Lazada, TikTok Shop are synced to one place. You can:
- View all orders from every platform in one table - filter by platform, status, order date
- Process orders in bulk: confirm, pack, and create shipping orders for multiple orders simultaneously
- Track shipping status in real-time - know immediately which orders are in transit and which are returned
- Automatically update order statuses back to the e-commerce platforms after processing
🚚 Integrated GHN & ViettelPost Shipping
No need to open separate GHN/ViettelPost tabs. Directly within GTG CRM:
- Automatically create shipping orders upon order confirmation
- Print delivery slips & shipping labels in bulk
- Automatically calculate shipping fees based on distance and weight
- Track shipping status from pickup → delivering → delivered
📊 Synchronized Inventory Management
Inventory is automatically synced across all platforms. When an order on Shopee is confirmed, inventory on Lazada and TikTok Shop also decreases accordingly.
- Manage multiple warehouses: main warehouse, sub-warehouses, partner warehouses
- Automatic low-stock alerts when inventory falls below safe thresholds
- Import/export inventory with barcode scanning
- Real-time inventory reports - know exactly how much stock is left
🧾 Automatic E-invoicing
From 2026, all businesses selling online will be required to issue e-invoices. GTG CRM has this feature built-in:
- Automatically create e-invoices when orders are completed
- Send invoices via email to customers
- Comply fully with the regulations of the General Department of Taxation
- Generate monthly/quarterly tax reports
🤖 AI for Sales Assistance
GTG CRM integrates AI to help sellers save time:
- AI Product Description Writer - enter product name, AI generates compelling descriptions for Shopee/Lazada
- AI Product Image Generator - create white background, lifestyle, or advertising images from one original photo
- AI Chatbot for Customer Service - automatically answers frequently asked questions across all channels
- AI Sales Analysis - Suggests products to promote and platforms to optimize
Get Started in Just 3 Steps
| Step | Action | Time |
|---|---|---|
| Step 1 | Register for a free account - immediately receive 36,888 credits | 2 minutes |
| Step 2 | Connect e-commerce platforms: add Shopee, Lazada, TikTok Shop to the system | 5 minutes |
| Step 3 | Start managing: view orders, process orders, create shipping orders, issue invoices | Immediately |
36,888 Free Credits = Try All Features
When you register for GTG CRM, you immediately receive 36,888 free credits - enough to:
| Feature | Number of Uses | Equivalent To |
|---|---|---|
| Sync & Process Orders | ~6,000 orders | 4-6 months for a shop with 50 orders/day |
| Issue E-invoices | ~1,500 invoices | Immediate legal compliance |
| AI Product Image Generator | ~200 images | Professional images without a designer |
| AI Product Description Writer | ~500 descriptions | Save weekly content writing time |
| AI Chatbot for Customers | ~2,000 messages | 24/7 replies, no staff on duty needed |
No credit card required. No commitment. Only buy more when you run out of credits.
Comparison: GTG CRM vs. Current Management Methods
| Criteria | Old Method (5 software) | GTG CRM |
|---|---|---|
| Order Management | Open 3 separate Seller Centers | ✅ 1 dashboard for all platforms |
| Inventory Sync | Manual update via Excel | ✅ Automatic upon new order |
| Create Shipping Orders | Copy-paste to GHN/ViettelPost | ✅ 1-click order creation within the system |
| E-invoices | Separate software (MISA/EasyInvoice) | ✅ Built-in, automatic issuance upon order completion |
| Product Images | Hire a designer or shoot with a phone | ✅ AI generates professional images from one original photo |
| Product Descriptions | Write yourself or copy from competitors | ✅ AI writes optimized descriptions for each platform |
| Customer Replies | Manual, across 3 separate apps | ✅ AI chatbot replies 24/7 across all channels |
| Reports | None or manual consolidation | ✅ Real-time reports: revenue, profit, inventory |
| Monthly Cost | ~500K-1.5M VND (GHN Pro + MISA + other tools) | From 199K VND/month (Starter package) |
👉 View GTG CRM pricing details
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