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Master multi-channel social media, grow easily with GTG CRM platform

Hoc Tai

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Social media is a "golden land" but managing multiple platforms can be difficult for small businesses. GTG CRM acts as the central "brain", helping you control all activities from posting, creating content to interacting with customers on just one platform. This is a flexible, easy-to-use, cost-effective solution for businesses to master social media. This article will reveal the secret to smartly managing social media channels with GTG CRM.

Social media: A "headache" for small businesses?

Have you ever felt tired of constantly switching between platforms to manage social media? With a small team and limited resources, your business may be facing "painful" challenges such as:

  • Lack of time: Marketing teams often have few staff, making regular posting difficult.
  • Boring content: Engaging content, suitable for each platform and target audience, requires a team of experts - something lacking in small businesses.
  • Slow response: Any customer wants a quick response, but managing too many channels often leads small businesses to miss out.

      These problems not only waste resources but also damage credibility, causing you to lose numerous golden opportunities. Fortunately, GTG CRM is ready to give you the key to "mastering" social media intelligently and effectively.

      GTG CRM: The "Dream" Omnichannel Solution for Your Social Media

      Do you long to turn social media into an automated customer acquisition machine without the hassle? GTG CRM offers a groundbreaking Omnichannel solution, integrating all platforms into a single place. Here are 3 key features of GTG CRM:

      Smart Posting Scheduling: Post at the right time, never miss a post

      Have you ever missed the "golden hour" for posting or spent hours planning each post? With GTG CRM's smart posting scheduling feature, you'll save significant time while ensuring your content is always "up in the air" regularly:

      Scheduling posts with GTG CRM

      GTG CRM allows you to schedule every post

      After creating content, you can check the post with GTG CRM's Preview feature before publishing, ensuring everything is perfect down to the last punctuation mark before going live.

      Preview post on GTG CRM

      GTG CRM allows you to preview posts for easy editing

      Creating "top-notch" content with AI: Engaging posts, easy closing deals

      Are you racking your brains for fresh ideas for social media posts to truly attract and retain customers? Don't worry, because now GTG CRM's AI Social Post will become your powerful "assistant," helping you create impressive content in an instant:

      • Create posts tailored to each platform (concise, intuitive for Facebook; in-depth, professional for LinkedIn)
      • AI suggests engaging titles, trending hashtags, and strong CTAs, helping you increase click-through rates
      • Flexible content customization for each industry, from vibrant F&B to trendy fashion, so you always "hit the right spot" with your customers.
        • AI creates social media content

          AI helps you create posts with just a simple command

          Centralized multi-channel interaction: Every message is a golden opportunity

          Customer messages pouring in from countless channels like LinkedIn, Facebook, or Email,... can cause you to miss or respond late due to overload and difficulty in centralized management. GTG CRM's Omnichannel Messaging feature is the solution you need, helping to consolidate and process all interactions efficiently and seamlessly.

          GTG CRM helps you gather all messages from all channels (Facebook, Email, Outlook, SMS, WhatsApp, Yahoo, and more) into a single "inbox," ensuring you don't miss any important conversations.

          Concentrate messages in one place

          Consolidate all messages from applications into one platform

          GTG CRM's AI chatbot is on duty 24/7 for you, automatically answering customers instantly, helping to improve the customer experience.

          Create a custom AI chatbot

          You can also create custom AI chatbots to respond to all customers promptly.

          Forgot customer requests? Don't worry, GTG CRM will help you store detailed chat history, allowing you to personalize each interaction, build lasting relationships, and close deals more easily than ever before.

          Store chat history

          GTG CRM helps you store chat history

          Conclusion

          Social media management is now a powerful "lever" thanks to GTG CRM. This platform helps you schedule posts intelligently, create content using AI, and interact effectively across channels, saving time and continuously attracting customers. GTG CRM will help boost sales explosively, turning social media into a powerful assistant and elevating your brand.

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