Product Hub - Multi-Channel Product & Inventory Management

Overview

Product Hub is a suite of features within GTG CRM that manages products, inventory, and e-commerce platforms. The system helps businesses organize product data centrally while connecting and working seamlessly with existing sales platforms.

Why do we need a Product Hub?

The current state of multi-channel selling

When businesses expand their sales across multiple channels:

• Website - Your own online store
• Shopee - E-commerce platform
• Lazada - E-commerce platform
• TikTok Shop - Selling through social media

Each channel has its own way of managing products and orders, leading to:

❌ Product data is fragmented

❌ Inventory is not synchronized across channels

❌ Time-consuming to update each platform individually.

❌ Errors in pricing and quantity are likely to occur.

Product Hub Solution

GTG CRM Product Hub helps businesses:

✅ Centralized management - One place to manage all products

✅ Multi-channel synchronization - Connect Shopee, Lazada, TikTok Shop

✅ Inventory Management - Real-time Inventory Tracking

✅ Product promotion - Listing products on e-commerce platforms

✅ Integrated website - Products displayed on the website

Product Hub Structure

Product Hub consists of 3 main modules:

1. Warehouse

Managing the company's warehouses:

• Create and manage multiple warehouses.
• Track product quantities in stock.
• Contact information and warehouse address

2. Product Management

Manage your entire product catalog:

• Create a product with complete information.
• Product variations (color, size)
• Original price, VAT, selling price, profit
• Images, descriptions, and specifications

3. Sales Channels

Connect with e-commerce platforms:

• Shopee
• London
• TikTok Shop
• Two-way product synchronization

Main features

Warehouse Management

• Create multiple warehouses - Main warehouse, sub-warehouses, branch warehouses
• Warehouse information - Name, code, address, contact person
• Inventory tracking - Quantity of products in each warehouse
• Product Links - Which product belongs to which warehouse?

Product Management

• Basic information - Name, SKU, category, brand
• Variations - Color, size (maximum 3 attributes)
• Pricing - Cost price, VAT, selling price, profit
• Media - Product images and videos
• Description - Detailed content, specifications
• Status - Normal, Draft, Out of Stock

Automatic pricing

Automatic calculation system:

• Original cost → Cost of producing the product
• VAT → Value Added Tax
• Selling price → Price on the website
• Profit = Selling Price - Cost Price - VAT

Connect to the E-commerce Platform

• Shopee - Connect Shopee Shops
• Lazada - Connecting Lazada Shops
• TikTok Shop - Connect your TikTok shop

Two-way synchronization

Pull the product over:

• Import products from Shopee/Lazada/TikTok into GTG CRM
• Select all or select individual products

Boost your product:

• Bringing GTG CRM products to e-commerce platforms.
• Configure information for each platform.

Main benefits

Suitable candidates

• Shop online - Sell on multiple e-commerce platforms
• SMEs - Have multiple warehouses
• Distributor - Manages multiple products
• E-commerce startups need a professional management system.

Integrated into GTG CRM

Product Hub connects to other modules:

• Product Order - Create an order from products
• Website - Display products on the website
• Landing Page - Attach products to landing pages
• AI Assistant - Ask about best-selling products
• E-Invoice - Issuing invoices for products

Conclude

The Product Hub in GTG CRM helps businesses:

✅ Centralized product and inventory management

✅ Connects across multiple e-commerce platforms (Shopee, Lazada, TikTok)

✅ Two-way product synchronization

✅ Automatically calculates price and profit

✅ Preview the product before posting.

"One place to manage - Sell everywhere!"