Product Hub - Multi-channel Product & Inventory Management

Overview

Product Hub is a feature set within GTG CRM for managing products, inventory, and e-commerce marketplace connections. The system helps businesses centralize product data while simultaneously connecting and operating with their existing sales platforms.

Why Product Hub?

Multi-channel Sales Reality

As businesses expand sales across multiple channels:

• Website - Own online store
• Shopee - E-commerce marketplace
• Lazada - E-commerce marketplace
• TikTok Shop - Social commerce

Each channel has its own way of managing products and orders, leading to:

❌ Fragmented product data

❌ Inconsistent inventory across channels

❌ Time-consuming updates on each platform

❌ Prone to errors in pricing and quantities

Product Hub Solution

GTG CRM Product Hub helps businesses:

✅ Centralized Management - One place to manage all products

✅ Multi-channel Synchronization - Connect Shopee, Lazada, TikTok Shop

✅ Inventory Management - Real-time stock tracking

✅ Product Publishing - List products on e-commerce marketplaces

✅ Website Integration - Display products on your website

Product Hub Structure

Product Hub consists of 3 main modules:

1. Warehouse

Manage your business's warehouses:

• Create and manage multiple warehouses
• Track product quantities in stock
• Warehouse contact information and addresses

2. Products

Manage your entire product catalog:

• Create products with complete information
• Product variants (color, size)
• Cost price, VAT, selling price, profit
• Images, descriptions, technical specifications

3. Sales Channels

Connect with e-commerce marketplaces:

• Shopee
• Lazada
• TikTok Shop
• Two-way product synchronization

Key Features

Inventory Management

• Create Multiple Warehouses - Main warehouse, sub-warehouses, branch warehouses
• Warehouse Information - Name, code, address, contact person
• Stock Tracking - Product quantities in each warehouse
• Product Linking - Which products belong to which warehouse

Product Management

• Basic Information - Name, SKU, category, brand
• Variants - Colors, sizes (up to 3 attributes)
• Pricing - Cost price, VAT, selling price, profit
• Media - Product images, videos
• Description - Detailed content, technical specifications
• Status - Normal, Draft, Out of Stock

Automatic Pricing Calculation

The system automatically calculates:

• Cost Price → The price at which the product is made
• VAT → Value Added Tax
• Selling Price → The price sold on the website
• Profit = Selling Price - Cost Price - VAT

E-commerce Marketplace Connection

• Shopee - Connect your Shopee shop
• Lazada - Connect your Lazada shop
• TikTok Shop - Connect your TikTok shop

Two-way Synchronization

Pull products in:

• Import products from Shopee/Lazada/TikTok into GTG CRM
• Choose to import all or select individual products

Push products out:

• List products from GTG CRM to marketplaces
• Configure information for each marketplace

Main Benefits

Benefit	Description
Centralized Management	One place to manage all products
Time Saving	No need to update each platform separately
Inventory Synchronization	Avoid overselling
Multi-channel	Shopee + Lazada + TikTok + Website
Automatic Calculations	Price, VAT, profit
Preview Before Listing	See products on your website before publishing

Suitable For

• Online Shops - Selling on multiple e-commerce marketplaces
• SME Businesses - With multiple warehouses
• Distributors - Managing a large number of products
• E-commerce Startups - Needing a professional management system

Integration within GTG CRM

Product Hub integrates with other modules:

• Product Order - Create orders from products
• Website - Display products on your website
• Landing Page - Add products to landing pages
• AI Assistant - Inquire about best-selling products
• E-Invoice - Issue invoices for products

Conclusion

Product Hub in GTG CRM helps businesses:

✅ Manage products and inventory centrally

✅ Connect to multiple e-commerce marketplaces (Shopee, Lazada, TikTok)

✅ Enable two-way product synchronization

✅ Automatically calculate prices and profits

✅ Preview products before listing

"One place to manage - Sell everywhere!"