Feature Introduction

You sell on your website, on Shopee, Lazada, TikTok Shop — and each channel has its own way of managing products. Product lists are scattered, inventory doesn't match across channels, and every time you add a new product, you have to re-enter it everywhere. Categories are forced into the rigid classification trees of the platforms, not according to how you actually organize your store. And often overlooked: a lot of products don't have photos because hiring photographers is expensive, and doing it yourself takes a whole week.

That ends today.

Product Hub in GTG CRM gives you one single place to manage all your products, variants, inventory, and sales channels — right alongside the orders, invoices, and accounting you're already using. The new update also helps you upload your entire catalog to the system in minutes instead of manual entry: paste a store link for AI to read the page and set up products for you, drag a supplier's catalog PDF to get images, create your own categories (up to 3 levels) exactly how you organize your goods, and create product photos with AI for items lacking images — all directly on the product screen.

Product list in Product Hub with categories, variants, and inventory

Problems Businesses Face

Managing products separately on each platform (Shopee, Lazada, TikTok, Website) — Disparate data, multiple price/quantity updates, prone to errors

Tracking inventory manually on each channel — Selling more than available, accepting orders when out of stock

Manually entering each new product into the system — Takes half a day to list a few dozen products, easy to miss photos/specifications

Categories are forced into the platform's rigid classification tree — Cannot organize according to how your store actually operates

Many imported products have no photos — Product pages are blank, customers scroll past without buying

Product photos are mixed up, requiring another software to crop/edit — Switching back and forth between tools, slow and easy to select the wrong photo

GTG CRM consolidates everything into a single data source: products → your own categories → photos → inventory → sales channels → orders → invoices → accounting — seamlessly, without double data entry.

Highlights

1. Centralized Product & Variant Management

Product creation screen with basic information, variants, and pricing
  • Complete Information: name, SKU, category, brand, description, specifications, images, and videos.
  • Variants: color, size... up to 3 attributes, each variant has its own SKU and price.
  • Automatic Profit Calculation: enter cost price and selling price, select VAT for the product → the system automatically calculates profit, no manual calculations needed.
  • VAT Decided by You: The VAT field starts empty; the system doesn't pre-select any rate for you. You can click AI Suggestion for reference, and the VAT Review bar helps confirm or set VAT in bulk for existing products.
  • Product Status: Normal / Draft / Out of Stock, to control what's being sold and what's hidden.
Empty VAT field with text “Select how to apply VAT to this product”, AI Suggest button, and Gross Profit margin showing dashes until a VAT rate is selected

2. Your Own Product Categories — Up to 3 Levels

Previously, categories were locked to the platform's fixed classification tree. Now, you can create categories according to how your store is organized — just like you categorize your blog posts.

A "New Category" modal with fields for name, parent category, and a preview of "A › B › C — 3 levels"
  • Create while adding products: click "Add New Category", type the name, select a parent category (optional) — the system will combine them into a path like Electronics › Laptops › Gaming.
  • Up to 3 levels, clear from the start: each parent category selection is labeled Level 1 / Level 2, and a Preview shows how many levels you're creating — selecting a "Level 2" item will result in exactly 3 levels, no guesswork.
  • Old categories remain: existing products keep their previous platform categories (displayed as "Old Category", for viewing only) until you re-categorize them — no data loss.
Category selector showing seller's own category tree and a read-only "Old Category" item

3. Import products from website links — AI reads the page, pre-builds products

Have an existing online store or product page? Paste the link, and the system will read the page and pre-build products for you to review — no manual typing required.

Review screen for website import: product cards with brand, barcode, specifications, variants, and image sets with cover photos
  • One page or a whole store: paste a link to a single product (creates 1 draft) or a category page / "all products" link (creates multiple drafts at once).
  • Fetch all information: AI extracts name, SKU, description, brand, barcode (GTIN), specifications, price/currency, variants, and entire image sets — not just one photo.
  • "Fetch full details" option: enable this for the system to open each product page and grab all images, descriptions, specifications, and variants (more accurate, slightly slower).
  • Review before creating: edit any field, deselect unwanted products, choose which images to keep and which to set as cover photos (★) — nothing is saved until you click Create.
  • Assign your own categories directly: suggested categories are matched to your store's custom categories, syncing with the rest of Product Hub.
💡 Importing from websites consumes a small amount of credits per page scan — you'll see the cost clearly before running.

4. Media Library — import images from PDF catalogs & crop/edit on the fly

When creating or editing a product, click the image field to open the Media Library. The latest update adds two ways to bring in images without leaving the form:

Media Library with a button to import images from PDF catalogs and in-window image editing tools
  • Import images from PDF catalogs: Suppliers send PDF catalogs? Drag the file in to extract images directly, no manual screenshots or cropping needed (includes a list of failed images, if any, for your review).
  • Crop/edit images directly in the library: Crop, rotate, and adjust image frames on the spot — no need to open another tool and come back.
  • Retain original file names: Uploaded/imported images keep their original file names, making them easy to identify and preventing mix-ups.
  • Familiar import options included: Still supports uploading from your computer, importing from Google (Drive/Photos), and generating product images with AI (see section 5).
Crop and edit image frames directly within the Media Library

5. Generate & Supplement Product Images with AI

Have a lot of products without images — imported from files, marketplaces, or entered manually? Open AI Images in Product Hub, select the scope "All products without images", and the system will generate product images from their names + descriptions (+ category/brand). You can preview them before saving — it will never overwrite existing images automatically.

  • Preview before saving: The results grid clearly shows "N images ready, M failed"; review each image before clicking Apply.
  • Transparent costs: Generating images with AI uses credits — the system displays the cost and confirms before running, and only deducts based on the actual number of images created.
  • Generate immediately upon receiving stock: At the end of the product import process, if there are still items missing images, a suggestion button "Generate AI images for products missing images" will appear for immediate action.
  • Only generate for missing ones: If your import file includes an image path column, the system will automatically use those images and exclude these products from the "missing images" scope — AI will only generate for products that are truly empty.

6. Warehousing & Multi-Warehouse Inventory

List of warehouses with information and inventory per warehouse
  • Multiple warehouses: Main warehouse, secondary warehouse, branch warehouses — with names, codes, addresses, and contact persons.
  • Track inventory per warehouse: Know how many of each product are available and where.
  • Link products ↔ warehouses: Clearly see which products belong to which warehouses.

7. Multi-Channel Sales & Two-Way Sync with E-commerce Marketplaces

Connect and sync products with Shopee, Lazada, TikTok Shop
  • Connect to marketplaces: Shopee, Lazada, TikTok Shop.
  • Pull in: Import products from marketplaces into GTG CRM (all or selected items).
  • Push out: Upload products from GTG CRM to marketplaces, configuring information for each one.
  • Map categories when pushing to marketplaces: Since you use your own categories, when pushing products to Shopee/Lazada/TikTok, the system will suggest corresponding marketplace categories for you to confirm — and remember that mapping for future pushes, so you don't have to select them again from scratch.

8. Seamless Integration with the Entire System

Preview how products will appear on the website before publishing
  • Orders: create orders directly from products.
  • Website & Landing Page: display products on the website, link to landing pages, preview before publishing.
  • Electronic Invoices: issue invoices for sold products.
  • AI Assistant: quickly ask which products are selling well and their inventory status.

Benefits for Businesses

Centralized Product + Variant + Price Management — One place to manage everything, automatically calculate profit, eliminate pricing errors.

Custom Categories Up to 3 Levels — Organize your store operations correctly, not dictated by marketplaces.

Import Products from Website Links (AI) — Build your entire catalog in minutes, with full images/brands/specifications/variants.

Import Images from PDF Catalogs + Edit On-the-Spot — Quickly get supplier images without leaving the form, preserving original filenames.

Generate Product Images with AI — Cover your entire catalog with images in minutes, no need for photoshoots; preview before saving, see costs upfront.

Multi-Warehouse Inventory — Know what you have and where, avoid overselling, and prevent unexpected stockouts.

Multi-Channel Sync + Category Mapping on Push — Sell on Shopee/Lazada/TikTok/Website from one place, push to marketplaces without re-selecting categories.

Seamless Integration: Orders, Website, Invoices, Accounting — Reduce the number of software you need to buy, one place for reconciliation.

Who Is It For?

  • Online Shops Selling on Multiple Marketplaces need a central place to manage products and inventory.
  • SME Businesses with Multiple Warehouses want to track inventory per warehouse.
  • Distributors / Catalog Importers want to quickly add hundreds of products from supplier websites or PDF catalogs.
  • Store Owners Who Want to Customize Categories according to their operational methods, not rigid marketplace structures.
  • E-commerce Startups who want a storefront with complete images but don't have the budget for professional photography.

How to Get Started?

Go to Products in GTG CRM. Create a few of your own categories (click "Add new category"), then add your first product — or paste a store link to import in bulk, or drag a PDF catalog into the Media Library. For products missing images, open AI Images to generate them in minutes. Connect your warehouses and marketplaces when ready. See the step-by-step Product Hub guide, or read how to upload your entire product catalog in an afternoon.

Try for Free — no credit card required.

→ Start for Free with GTG CRM