Multi-Channel Sales Management

What Problems are E-commerce Sellers Facing?

If you're selling on Shopee, Lazada, or TikTok Shop, you're probably all too familiar with this scenario:

• 🔄 Opening 5 tabs at once: Shopee Seller Center, Lazada Seller Center, GHN Dashboard, inventory management Excel file, and e-invoice software.
• ⏰ Spending 3+ hours daily just to copy-paste orders from one platform to the shipping app, and manually updating inventory.
• ❌ Constant errors: Overselling due to unsynchronized inventory across platforms, shipping wrong orders because of manual management.
• 📄 Electronic invoices: Mandatory from 2026, but unsure where to start, or using separate, disjointed software.
• 📊 Lack of consolidated reports: Unsure which platform sells best, which product is most profitable, or current inventory levels.

67% of Vietnamese e-commerce sellers still manage orders using Excel or handwritten notes. The result: wasted time, numerous errors, and missed growth opportunities.

GTG CRM - 1 Software Replaces 5 Tools

GTG CRM is designed specifically for Vietnamese e-commerce sellers. Instead of using 5 separate software programs, you only need one single dashboard to manage your entire sales process.

Before GTG CRM	After GTG CRM
Shopee Seller Center + Lazada Seller Center + TikTok Seller Center	✅ 1 dashboard - view all orders from all platforms
Separate GHN Dashboard, copy-pasting order codes	✅ Create GHN/ViettelPost shipping orders directly within the system
Excel for inventory management, manual updates	✅ Inventory automatically synchronized when new orders arrive
MISA/EasyInvoice for e-invoices	✅ Issue e-invoices immediately upon order completion
No consolidated reports	✅ Real-time reports on revenue, profit, and inventory

Features for E-commerce Sellers

📦 Multi-Channel Order Management

All orders from Shopee, Lazada, TikTok Shop are synchronized into one place. You can:

• View all orders from all platforms in one table - filter by platform, status, order date.
• Process orders in bulk: confirm, pack, create shipping orders for multiple orders simultaneously.
• Track real-time shipping status - know immediately which orders are in transit, which are delivered.
• Automatically update order status back to the e-commerce platforms after processing.

🚚 Integrated GHN & ViettelPost Shipping

No need to open separate GHN/ViettelPost tabs. Directly within GTG CRM:

• Automatically create shipping orders upon order confirmation.
• Print shipping labels & tracking codes in bulk.
• Automatically calculate shipping fees based on distance and weight.
• Track shipping status from pickup → delivering → delivered.

📊 Synchronized Inventory Management

Inventory is automatically synchronized across all platforms. When an order on Shopee is confirmed, inventory on Lazada and TikTok Shop also decreases accordingly.

• Multi-warehouse management: main warehouse, sub-warehouse, partner warehouses.
• Automatic low-stock alerts when inventory falls below safe levels.
• Import/export inventory with barcode scanning.
• Real-time inventory reports - know exactly how much stock is left.

🧾 Automatic E-invoicing

From 2026, all household businesses selling online will be required to issue electronic invoices. GTG CRM has this feature integrated:

• Automatically generate e-invoices when orders are completed.
• Send invoices via email to customers.
• Fully comply with the General Department of Taxation's regulations.
• Generate monthly/quarterly tax reports.

🤖 AI-Powered Sales Support

GTG CRM integrates AI to help sellers save time:

• AI product description writer - enter product name, AI creates compelling descriptions for Shopee/Lazada.
• AI product image generator - create white background, lifestyle, and advertising images from one original photo.
• AI chatbot for customer service - automatically answers frequently asked questions across all channels.
• AI sales analysis - suggests products to promote and platforms to optimize.

Get Started in Just 3 Steps

Step	Action	Time
Step 1	Register for a free account - immediately receive 36,888 credits	2 minutes
Step 2	Connect e-commerce platforms: add Shopee, Lazada, TikTok Shop to the system	5 minutes
Step 3	Start managing: view orders, process orders, create shipping orders, issue invoices	Immediately

36,888 Free Credits = Try All Features

Upon registering for GTG CRM, you'll immediately receive 36,888 free credits - enough for:

Feature	Usage Count	Equivalent
Order synchronization & processing	~6,000 orders	4-6 months for a shop with 50 orders/day
E-invoice issuance	~1,500 invoices	Immediate legal compliance
AI product image generation	~200 images	Professional images without a designer
AI product description writing	~500 descriptions	Weekly content writing savings
AI chatbot for customer service	~2,000 messages	24/7 replies, no staff needed

No credit card required. No commitment. Only purchase more when you run out of credits.

Comparison: GTG CRM vs Current Management Methods

Criteria	Old Method (5 Software)	GTG CRM
Order Management	Open 3 separate Seller Centers	✅ 1 dashboard for all platforms
Inventory Synchronization	Manual updates via Excel	✅ Automatic upon new order
Shipping Order Creation	Copy-paste to GHN/ViettelPost	✅ 1-click order creation within the system
E-invoicing	Separate software (MISA/EasyInvoice)	✅ Built-in, automatic issuance upon order completion
Product Images	Hire a designer or use phone camera	✅ AI creates professional images from 1 original photo
Product Descriptions	Write yourself or copy from competitors	✅ AI writes optimized descriptions for each platform
Customer Support Replies	Manual, across 3 separate apps	✅ AI chatbot replies 24/7 across all channels
Reporting	None or manual consolidation	✅ Real-time reports: revenue, profit, inventory
Cost/Month	~500K-1.5M (GHN Pro + MISA + other tools)	From 199K/month (Starter plan)

👉 View GTG CRM's detailed pricing