AI Biz Email: Create and send professional marketing emails in minutes
AI Biz Email is an intelligent assistant that helps businesses create and send professional marketing emails in just a few minutes. Instead of spending hours designing emails, writing content, and worrying about technical issues, you can simply chat with the AI in natural language – the AI will automatically generate eye-catching emails with images and content tailored to your brand.
This feature is especially useful when you need to send mass emails to customers without affecting the reputation of your official email. GTG CRM helps you protect your primary email domain by using a separate, authenticated domain, ensuring your emails always reach the inbox instead of spam.
Suitable for situations such as: sending welcome emails to new customers, announcing promotions, sending regular newsletters, or any marketing campaign that needs to reach hundreds of customers simultaneously.
Key Features
- AI Auto Email Generation: Simply input your request in Vietnamese, and the AI will generate a complete email with a professional header, content, and images in seconds.
- Email Reputation Protection: Use a separate, authenticated domain for sending marketing emails, avoiding impact on your business's official email.
- Brand Identity Integration: Automatically uses your configured logo, brand colors, and company information.
- Easy Mass Sending: Send to multiple email addresses at once with a simple command.
- Real-time Performance Tracking: Immediately see who opened your emails and the open rate to evaluate campaign effectiveness.
- Strategic Consulting: The AI can analyze and suggest effective email marketing strategies based on actual data.
How to Use
Step 1: Email Domain Verification
Before sending marketing emails, you need to verify your email domain to protect the reputation of your primary email. This ensures that if customers mark your marketing emails as spam, your official emails will still function correctly.
Access the workspace management section, and you will see your verified email domain (e.g., mail.dev.gtgcrm.com). When sending emails, the system will automatically use this domain instead of your personal email.
Step 2: Configure DNS Records (If not yet verified)
If the domain has not been verified, the system will display a list of required DNS records to configure.
Click "View DNS Record" to see the details of the records needed. You will need to access your domain's DNS management page (usually with your domain registrar) and add these records to prove you own the domain.
Step 3: Set Up Brand Identity
Before creating an email, configure your brand information so the AI can generate emails that align with your business image.
Go to the "Brand Identity" section and enter information such as your logo, primary colors, and company name. For example, in the video, it's "Vietnam Tourism" – this information will automatically appear in all AI-generated emails.
Step 4: Open AI Biz Email Assistant
Navigate to the "Email" section in the main menu. You will see a list of previously sent emails (if any). Click the "Create New Conversation" button to start working with the AI.
Step 5: Request AI to Generate Email
In the chat interface with the AI, simply type your request in natural Vietnamese, for example: "Help me create a welcome email." The AI will understand and start processing the request.
The email generation process typically takes 15-20 seconds. The AI not only writes the content but also designs a professional email with a header, footer, images, and an attractive layout.
Step 6: Preview the Generated Email
Once completed, the AI will display an email preview directly in the chat. You will see the email with your brand logo (e.g., Vietnam Tourism), illustrative images, and pre-written content in a professional style.
The email includes all components: a header with the logo, the main content with images, and a footer with contact information. Everything is automatically pulled from the Brand Identity you configured.
Step 7: Send Email to Customers
Once you are satisfied with the email, you can ask the AI to send it immediately.
Enter a simple command such as: "Send email to tin.nguyen@gtgcrm.com and tin.nguyen@gtvsoft.com." The AI will automatically send the email to all specified addresses.
The system confirms that the email has been successfully sent to the addresses. You can be assured that the email has reached the recipients.
Step 8: Check Received Email
Open the recipient's inbox to check. The email will display with a beautiful interface, complete with images and content as designed.
Step 9: Track Campaign Performance
A key feature of AI Biz Email is its ability to track who has opened your emails.
Return to the GTG CRM interface, go to the details of the sent email. Click "Recipients" to view the list. You will see:
- Total number of recipients
- Number of emails successfully sent
- Open Rate
- Detailed list of who opened and who did not.
In this example, the open rate is 50% (1 out of 2 people opened the email). This information helps you evaluate campaign effectiveness and adjust your strategy accordingly.
Step 10: Strategic Consultation with AI
You can continue chatting with the AI for advice, for example:
- "Which email strategy is most effective?"
- "Who opens emails the most?"
- "How can I increase the email open rate?"
The AI will analyze real data from your campaigns and provide specific recommendations to optimize your marketing performance.
Summary
In an era where small and medium-sized businesses need to market faster while maintaining a professional image, AI Biz Email offers a more practical approach to email marketing challenges. Instead of spending a lot of time writing content, designing emails, and handling technical steps, businesses can use AI to create brand-aligned emails, send them in bulk through authenticated domains, and track performance within a single workflow.
The value of this feature lies not just in its speed. More importantly, it helps businesses protect their primary email reputation, maintain brand consistency in every campaign, and gain actionable data like open rates for performance evaluation. By combining email creation, sending, and strategic consultation within an AI assistant, AI Biz Email not only saves time but also enables businesses to implement more structured, measurable, and scalable email marketing for customer care.
