Your Business Complying with Electronic Invoices Yet?

Your Business Complying with Electronic Invoices Yet?

According to Decree 123/2020/ND-CP, all businesses and business households (HKD) with revenue over 100 million VND/year are required to use electronic invoices. If you are in a situation where:

• Using MISA only for issuing invoices: Invoice software in one place, inventory management in another, CRM customer data in Excel
• Managing inventory with Excel: One wrong row, millions lost, constant discrepancies at month-end inventory counts
• 3 software for 3 tasks: MISA for invoices, Excel for inventory, notebook for customers, time-consuming, prone to errors
• Multiple warehouses, multiple branches: Don't know which warehouse is in stock, which needs replenishment
• Accumulating software costs: MISA 1-3 million VND/year + inventory management tools + separate CRM

Over 5.5 million business households in Vietnam are transitioning to electronic invoices. Many businesses are still using fragmented solutions, with invoices in one place, inventory in another, and customers elsewhere.

GTG CRM - Invoices + Inventory + CRM + Accounting = 1 Unified Software

GTG CRM integrates fully with electronic invoices according to Decree 123, multi-branch inventory management, customer management CRM, and now also double-entry accounting according to VAS standards (TT200/TT133) - all on one platform. No need for separate MISA, separate Excel, or separate accounting software for core operations.

Before using GTG CRM	After using GTG CRM
MISA/EasyInvoice for invoices	✅ Built-in electronic invoices - compliant with Decree 123
Excel for inventory management, manual stock checks	✅ Multi-branch inventory management, real-time stock levels
Notebook/phone for customer management	✅ Professional CRM - complete purchase history
Separate accounting software for books	✅ Integrated double-entry accounting - general ledger, P&L, balance sheet, VAT declarations (VAS)
4 separate software, unlinked data	✅ 1 system: orders → dispatch → invoices → accounting → CRM
No consolidated reports	✅ Revenue, inventory, tax, P&L, balance sheet reports — real-time

Compliance & Management Features

Electronic Invoices - Fully Compliant with Decree 123

GTG CRM has built-in electronic invoicing features that fully meet legal requirements:

• Create invoices from orders: When an order is completed → 1 click to create an electronic invoice
• Automation: Set up workflows → successful delivery → automatic invoice issuance → email to customer
• Correct format for the General Department of Taxation: Standard invoice template, complete with tax code, buyer information, item details
• Send invoices via email: Automatically send PDF invoices to customers immediately after issuance
• Storage & Search: All invoices are stored and easily searchable by number, date, or customer
• Export tax reports: Monthly/quarterly invoice reports — for tax declarations

Multi-Branch Inventory Management - End of Excel Era

Accurate inventory management, multiple warehouses simultaneously, in real-time:

• Multi-warehouse: Manage main warehouse, satellite warehouses, partner warehouses - each with its own stock
• Warehouse entries/exits: Create import, export, and transfer slips - complete documentation
• Automatic synchronization: When a new order is placed → inventory is automatically reduced, no manual updates needed
• FIFO cost accounting: The system automatically calculates costs using the FIFO method - accurate for financial reporting
• Stock-out alerts: Inventory below safety threshold → system alerts immediately
• Inventory reports: View real-time inventory by warehouse, product, or time period
• Product codes/barcodes: Manage SKUs and barcodes for each product - easy lookup and reconciliation

Product Management - Product Hub

Professional product catalog management for all industries:

• Product catalog: Create and manage thousands of SKUs - name, code, selling price, cost price, image
• Product variations: Size, color, packaging - each variation has its own code and inventory
• Product groups: Categorize by department, brand, supplier
• AI assistance: AI writes product descriptions, creates professional product images

Order Management - Order Hub

Manage orders from multiple sales channels in one place:

• Multi-channel sales: Orders from website, Facebook, Zalo, e-commerce platforms - consolidated into one dashboard
• Bulk processing: Confirm, pack, create shipping orders for multiple orders simultaneously
• Inventory linking: Confirmed order → automatic stock deduction → never oversell
• Invoice linking: Order delivered successfully → automatic electronic invoice creation

Double-Entry Accounting according to VAS - Books Right within the Platform

GTG CRM provides double-entry accounting according to Vietnam's accounting standards VAS TT200/TT133 - you don't need separate accounting software for core operations:

• Chart of Accounts: Pre-built templates for Vietnam (and other countries), AI-assisted setup, CSV import/export, 1-click reset
• Journal entries & double-entry ledger: each transaction is a balanced Debit/Credit; complete journals and ledgers
• Accounting periods & posting rules: automatically generate journal entries from orders, invoices, returns/refunds
• Flexible revenue recognition: based on invoice issuance (default) or delivery - configurable by business
• Financial reports: Profit and Loss (P&L), Balance Sheet, VAT Declaration - viewable directly in the portal
• Accounting for returns/refunds & invoice cancellations: full refund, product return, invoice cancellation automatically generate correct journal entries (including partial cost of goods sold reversal)

GTG CRM handles core accounting + VAT declarations according to VAS. For complete Personal Income Tax/Corporate Income Tax declarations or specialized production cost accounting, you may still need supplementary specialized accounting software. GTG CRM connects to the tax authority indirectly through electronic invoice providers (S-Invoice/MISA).

Sales Website - Create in 10 Minutes

Need an online sales channel? GTG CRM has a built-in Website Builder:

• Drag-and-drop website creation: Homepage, product pages, shopping cart, checkout - all included
• Product synchronization: Products from the Product Hub automatically appear on the website
• Inventory synchronization: Sales on the website → inventory automatically decreases - synchronized with the main warehouse
• SEO optimized: AI assists in writing content, optimizing keywords for Google
• Responsive: Automatically optimized for mobile, tablet, desktop

CRM - Integrated Customer Management

Not just invoices and inventory — GTG CRM also helps manage customer relationships:

• Customer profiles: Name, Tax ID, address, purchase history, invoice history
• Customer segmentation: Wholesale customers, retail customers, agents — each group with specific pricing policies
• Accounts receivable: Track outstanding balances for each customer — know who owes what and when it's due
• Email/Zalo for engagement: Send quotes, order confirmations, payment reminders automatically

Automation - Automate from Order to Invoice

Set up automated workflows to minimize manual tasks:

• Order → Dispatch → Invoice: A continuous flow — order confirmed → inventory deducted → invoice created → email sent
• Low stock alerts: Inventory below threshold → automatically notify purchasing staff
• Payment reminders: Invoice overdue → automatically send email/Zalo reminders to customers
• Automated reports: End of day/week/month → automatically compile revenue and inventory reports

Comparison: GTG CRM vs. MISA + Excel

Criterion	MISA + Excel + Notebook	GTG CRM
Electronic invoices	✅ MISA has it (but only invoices)	✅ Yes + integrated with orders, inventory, CRM
Accounting (ledger, P&L, balance sheet, VAT)	✅ MISA AMIS specialized (separate software)	✅ Integrated double-entry accounting according to VAS — sufficient for core operations
Inventory management	❌ Manual Excel, prone to errors	✅ Multi-warehouse, real-time, FIFO, barcode
Customer management	❌ Notebook, not systematic	✅ Full CRM — history, balances, engagement
Linking orders→inventory→invoices	❌ No — manual entry in 3 places	✅ Automatic: order → stock deduction → invoice
Multi-channel sales	❌ Each channel managed separately	✅ Website + e-commerce platforms + Zalo/FB — 1 place
AI assistance	❌ None	✅ AI for writing descriptions, creating images, chatbots to answer customers
Consolidated reports	❌ Must manually compile from multiple sources	✅ Real-time reports: revenue, inventory, tax
Sales website	❌ Needs separate subscription	✅ Built-in Website Builder
Cost	1-3 million VND/year for MISA + other tools	From 199K VND/month (Basic package) — all-inclusive

Who Should Use GTG CRM?

Business Households (HKD)

Revenue over 100 million VND/year → mandatory electronic invoices. GTG CRM is a simple, affordable, sufficient solution: - Issue invoices easily, no accounting knowledge needed - Basic product + customer management - Free to start - 36,888 credits enough for 3,000 invoices

Retail / Wholesale Stores

Product + inventory + order + invoice management — all in one: - Multiple product variations (size, color, packaging) - Multi-branch inventory — real-time synchronization - Automatic invoices upon sale - Online sales website to expand channels

Distributors / Agents

Manage multiple warehouses, multiple agents, complex accounts receivable: - Multi-warehouse management: central warehouse, branch warehouses, agent warehouses - Track accounts receivable for each agent — automatic payment reminders - Transfer slips between branches - Revenue reports by channel, by agent

E-commerce Sellers Needing Invoices

Selling on Shopee, Lazada, TikTok Shop - mandatory invoice issuance: - Synchronize orders from e-commerce platforms - Automatically issue invoices upon order completion - Synchronized inventory across platforms - Legal compliance - business with peace of mind

Get Started in Just 3 Steps

Step	Action	Time
Step 1	Register for a free account — receive 36,888 credits immediately	2 minutes
Step 2	Set up invoices: enter business information, tax ID, invoice template	10 minutes
Step 3	Add products, start selling + issue invoices + manage inventory	Immediately

36,888 Free Credits = Comply Instantly, No Cost

When you register for GTG CRM, you'll immediately receive 36,888 free credits — enough for:

Feature	Usage Count	Equivalent to
Issue electronic invoices	~3,000 invoices	3-6 months for small businesses
Inventory management	~3 months of use	Full import, export, stock checks
Send order notification emails	~1,000 emails	Send invoices + order confirmations to customers
AI for product description writing	~500 descriptions	Professional product catalog
AI chatbot for customer inquiries	~500 chat sessions	Automated price inquiries, order placement
Sales website	1 full website	Expand online sales channels

No credit card required. No commitment. Comply with the law today.

Pricing Plans for Businesses

Package	Price/month	Credits/month	Suitable for
Free	0 VND	36,888 credits (one-time)	Try all features
Basic	199,000 VND	80,000 credits	HKD, small shops — basic invoices + inventory
Startup	449,000 VND	192,600 credits (+7%)	Small businesses, need full invoices + inventory + CRM
Growth	639,000 VND	275,000 credits (+10%)	Medium businesses, multiple branches, need multi-warehouse + AI
Professional	1,029,000 VND	448,000 credits (+12%)	Large businesses, multi-channel, full features + priority support

View detailed pricing

Conclusion

Using electronic invoices according to Decree 123/2020/ND-CP not only helps businesses comply with legal regulations but is also a crucial step towards standardizing business processes. However, if data remains scattered across multiple software and Excel spreadsheets, businesses will continue to lose time and be prone to operational errors.

GTG CRM helps solve this problem by integrating electronic invoices, inventory management, order management, and customer CRM into a single system. When all data is connected, businesses can track their operations more clearly, reduce manual tasks, and operate more efficiently.

If you're looking for an electronic invoicing compliance solution that also manages your entire sales operation, GTG CRM is a simple choice to start with.