Multi-channel Sales Management

What Problems Do E-commerce Sellers Face?

If you are selling on Shopee, Lazada, or TikTok Shop, you are likely familiar with this scenario:

• 🔄 Opening 5 tabs at once: Shopee Seller Center, Lazada Seller Center, GHN Dashboard, inventory management Excel file, and e-invoice software
• ⏰ Spending 3+ hours daily just to copy-paste orders from one platform to the shipping app, manually updating inventory
• ❌ Constant errors: Overselling due to unsynchronized inventory across platforms, shipping wrong orders due to manual management
• 📄 Electronic invoices: Mandatory from 2026 but unsure where to start, or using a separate, fragmented software
• 📊 Lack of consolidated reports: Not knowing which platform sells best, which products are most profitable, or current inventory levels

67% of Vietnamese e-commerce sellers still manage orders using Excel or manual notes. The result: wasted time, numerous errors, and missed growth opportunities.

GTG CRM - 1 Software Replaces 5 Tools

GTG CRM is designed specifically for Vietnamese e-commerce sellers. Instead of using 5 separate software, you only need one dashboard to manage your entire sales process.

Before using GTG CRM	After using GTG CRM
Shopee Seller Center + Lazada Seller Center + TikTok Seller Center	✅ 1 dashboard - view all orders from all platforms
Separate GHN Dashboard, copy-paste order codes	✅ Create GHN/ViettelPost shipping orders directly within the system
Excel for inventory management, manual updates	✅ Inventory automatically synchronized upon new orders
MISA/EasyInvoice for e-invoices	✅ Issue e-invoices upon order completion
No consolidated reports	✅ Real-time reports on revenue, profit, and inventory

Features for E-commerce Sellers

📦 Multi-platform Order Management

All orders from Shopee, Lazada, TikTok Shop are synchronized into one place. You can:

• View all orders from all platforms in one table - filter by platform, status, order date
• Bulk process orders: confirm, pack, create shipping orders for multiple orders simultaneously
• Track real-time shipping status - know which orders are in transit, which are delivered
• Automatically update order status back to the e-commerce platforms after processing

🚚 GHN & ViettelPost Shipping Integration

No need to open separate GHN/ViettelPost tabs. Directly within GTG CRM:

• Automatically create shipping orders upon order confirmation
• Print shipping labels & tracking codes in bulk
• Automatically calculate shipping fees based on distance and weight
• Track shipping status from pickup → delivering → delivered

📊 Inventory & Synchronized Stock Management

Inventory is automatically synchronized across all platforms. When an order on Shopee is confirmed, inventory on Lazada and TikTok Shop also decreases accordingly.

• Multi-warehouse management: main warehouse, sub-warehouses, partner warehouses
• Automatic low-stock alerts when inventory falls below safe levels
• Import/export inventory with barcode scanning
• Real-time inventory reports - know exactly how much stock remains

🧾 Automatic Electronic Invoices

From 2026, all businesses selling online will be required to issue electronic invoices. GTG CRM has this feature built-in:

• Automatically create electronic invoices when orders are completed
• Send invoices via email to customers
• Fully comply with the regulations of the General Department of Taxation
• Generate monthly/quarterly tax reports

🤖 AI for Sales Assistance

GTG CRM integrates AI to help sellers save time:

• AI for product descriptions - enter product name, AI generates compelling descriptions for Shopee/Lazada
• AI for product images - create white background, lifestyle, advertising images from one original photo
• AI chatbot for customer replies - automatically answers frequently asked questions across all channels
• AI for revenue analysis - suggests products to focus on, platforms to optimize

Get Started in Just 3 Steps

Step	Action	Time
Step 1	Register for a free account - receive 36,888 credits immediately	2 minutes
Step 2	Connect e-commerce platforms: add Shopee, Lazada, TikTok Shop to the system	5 minutes
Step 3	Start managing: view orders, process orders, create shipping orders, issue invoices	Immediately

36,888 Free Credits = Try All Features

When you register for GTG CRM, you receive 36,888 free credits - enough to:

Feature	Number of Uses	Equivalent
Synchronize & process orders	~6,000 orders	4-6 months for a shop with 50 orders/day
Issue electronic invoices	~1,500 invoices	Comply with the law immediately
AI product image generation	~200 images	Professional photos without a designer
AI product description writing	~500 descriptions	Save weekly content writing time
AI chatbot for customer replies	~2,000 messages	24/7 replies, no staff needed for coverage

No credit card required. No commitment. Only purchase more credits when you run out.

Comparison: GTG CRM vs Current Management Methods

Criteria	Old Method (5 Software)	GTG CRM
Order Management	Open 3 separate Seller Centers	✅ 1 dashboard for all platforms
Inventory Synchronization	Manual updates via Excel	✅ Automatic upon new orders
Shipping Order Creation	Copy-paste to GHN/ViettelPost	✅ 1-click order creation directly within the system
Electronic Invoices	Separate software (MISA/EasyInvoice)	✅ Built-in integration, automatic issuance upon order completion
Product Images	Hire a designer or take photos with a phone	✅ AI generates professional images from one original photo
Product Descriptions	Write yourself or copy from competitors	✅ AI writes optimized descriptions for each platform
Customer Replies	Manual, across 3 separate apps	✅ AI chatbot replies 24/7 across all channels
Reporting	None or manual consolidation	✅ Real-time reports: revenue, profit, inventory
Cost/Month	~500K-1.5M (GHN Pro + MISA + other tools)	From 199K/month (Starter package)

👉 View detailed GTG CRM pricing