1. Warehouse Management

View Warehouse List

Go to the Product Hub menu → Warehouses to see the list of warehouses.

Create a new warehouse

Step 1: Click the "Create New" button

Step 2: Enter warehouse information

Step 3: Click "Create" to complete.

View Products in Stock

Click on "Total Products" to see the list of products in stock:

Warehouse Operations

• View details - View warehouse information
• Edit - Modify warehouse information
• Delete - Remove from inventory (products in inventory will lose their quantity)

Note: When an inventory is cleared, the product's current stock quantity will also be lost.

2. Product Management

View the list of products.

Go to the Product Hub menu → Manage Products

Create New Product

Step 1: Click "Create new product"

Step 2: Enter basic information

Product Name: The display name of the product.

SKU: A unique identifier in GTG CRM.

Slug: An SEO-friendly URL on a website.

Category: Choose a suitable category to make it easy for customers to find what they're looking for.

Trademark

Choose or create a new brand.

Product tags: Add tags such as: New Arrivals, Hot Items, Sale, Best Selling...

Product status

Status

• New product
• Used product

Step 3: Upload Media

Upload product images or videos.

Step 4: Add Variants

Add variations by attribute (up to 3 attributes):

• Colors - Pink, Yellow, Green...
• Sizes - S, M, L, XL...
• Style - Classic, Modern...
• Materials - Cotton, Polyester...

Step 5: Configure Pricing for Each Variant

Step 6: Select Warehouse

Assign the product to the warehouse and enter the quantity:

Step 7: Enter the product description

Detailed product description:

Step 8: Add Specifications (if needed)

For electronic products, laptops, phones, etc.:

• Size
• Guarantee
• Capacity
• Package weight
• Length, width, height

Step 9: Create the product

Click "Save" to complete.

Preview the product

After creating the product, click "Preview" to view it on the website:

• Display tabs (New, Hot...)
• Product name
• Price
• Variations (color, size)
• Describe

Edit Product

Click on the product → "Edit" to change the information:

Delete Product

Click "Delete" to remove the product.

Note: When a product is removed, its inventory quantity will decrease accordingly.

3. Connecting Sales Channels

View Channel List

Go to Product Hub → Sales Channels

Connect Shop

Supported e-commerce platforms:

• Shopee
• London
• TikTok Shop

How to connect:

1. Click on the exchange you want to connect to.
2. Log in to your shop account.
3. Grant permissions to GTG CRM
4. Connection complete.

4. Product Synchronization

Drag products from the marketplace to GTG CRM

Step 1: Go to Product Management → Click "Synchronize"

Step 2: Choose a sync source (Shopee/Lazada/TikTok)

Step 3: Choose a synchronization method.

Step 4: Wait for the synchronization to complete.

The product will appear in the list with all its variations and prices.

5. List Your Product on the Marketplace

Select the product you want to promote.

From the product list, select the products you want to list on the platform.

Configuration information

Fill in the product information on the marketplace:

• Select a category on the platform.
• Select a warehouse on the platform.
• Check product information

Push products

Click "Boost product" to complete.

Success! The product has been uploaded to the shop.

Remove product from the marketplace.

It is possible to delete a product from GTG CRM and simultaneously delete it from the e-commerce platform.

Usage tips

✅ Should do

1. Create the warehouse first - Only assign products after you have the warehouse.
2. Unique SKU - Assign non-duplicate SKU codes
3. High-quality images - Upload clear photos from multiple angles.
4. Full description - Write a detailed description for SEO.
5. Pre-launch testing - Preview the product before posting.

❌ Do not

1. Deleting inventory containing products will result in a loss of stock quantity.
2. Duplicate SKUs - Cause confusion in management.
3. Price left blank - Product cannot be sold
4. Asynchronous - Inventory across channels will be out of sync.

Summary

The Product Hub in GTG CRM helps you:

✅ Inventory management with complete information

✅ Create products with variations, pricing, and profit margins.

✅ Connect with Shopee, Lazada, and TikTok Shops

✅ Two-way product synchronization

✅ Preview the product before posting.

Note: Make sure your shop is connected to the e-commerce platforms in the Sales Channels section before syncing.