That's where Access Level Control (user permissions) becomes the "backbone" of every modern management platform - from Slack to GTG CRM.

What is Slack?

Slack is a globally popular team communication and collaboration platform, owned by Salesforce. Launched in 2013, Slack now has more than 200,000 businesses and 35 million daily active users, including names such as Airbnb, IBM, Shopify, and NASA.

Slack's strength lies in its ability to connect the entire workflow: messaging, document sharing, integration with thousands of other applications (Google Drive, Zoom, Notion...) in the same space time.

However, what really makes Slack stand out is not just its friendly interface, but the way they manage access and information – helping thousands of employees, partners, and suppliers work together without “getting in the way”.

What is user access?

User access (Access Level Control) is a mechanism that allows businesses to determine:

• Who has access to what data.
• Who can edit, delete, or export information.
• Who can only view, receive notifications, or reports.

It seems simple, but this is the foundation of security, performance and operating order. When rights are not clearly demarcated, businesses are at risk of:

• Customer data leakage.
• Mistakes in marketing campaigns.
• Employees operating outside the scope.
• Lack of responsibility when incidents occur.

On the contrary, when rights are clearly demarcated, everything becomes smoother, more transparent and safer, as Slack has done.

Problems before Slack applied demarcation

Before implementing a deep decentralization system, Slack also faced Familiar problems:

• Too many chat channels make employees “overwhelmed” with information.
• It is unclear who is allowed to edit or share which documents.
• The risk of internal data leakage when everyone has access.

Slack realized that: growth cannot go hand in hand with chaos. They need a flexible permissions model that is both secure and ensures effective collaboration.

How Slack designs a smart permissions system

Slack divides user permissions into three main levels:

• Owner/Admin: Manage the entire workspace, install apps, add or remove members.
• Manager: Manage teams, grant document viewing permissions, approve access, and monitor communication flows.
• Member: Access channels, content, and resources appropriate to your role yourself.

The special thing is that all changes are logged, allowing you to check the permission history at any time . In addition, Slack also integrates SSO (Single Sign-On) and IP Access Control, helping to synchronize secure logins between multiple platforms.

Results achieved from Slack's decentralized model

According to industry reports, Slack's Access Level Control system has a big impact on operational efficiency:

• Reduce information overload: Thanks to access layering, each member only sees channels and resources directly related to their work . This helps staff focus more, reduces distractions and increases the quality of team collaboration.
• Reduce internal control costs: Adding, deleting or adjusting permissions is done centrally through the admin. The system automatically logs operations, helping businesses check easily, reducing time and costs of "housekeeping" for IT and security.
• Optimize global expansion: Multi-layered authorization structure suitable for multinational enterprises. Teams in each region can work independently according to their own regulations, but still within a common, unified and secure governance framework.

Reports from ClickUp, AMIS and Base.vn also show that Slack's decentralized model helps increase monitoring efficiency, reduce erroneous operations, protect internal data and reduce administrative pressure, especially when integrated with advanced security solutions such as SSO or IP Access Control.

GTG CRM Access Control – A lean, flexible and secure decentralized solution

Slack proves that performance and security are only truly sustainable when access rights are tightly controlled tight.

GTG CRM Access Control offers growing businesses a powerful, easy-to-use authorization mechanism and is suitable for all sizes – from small startups to professional marketing teams.

1. Clear authorization, set up in minutes

GTG CRM allows you to create roles such as Administrator, Marketing Manager, Marketing Staff, or create custom roles flexibly according to your business's own structure.

Each role can be limited to view, edit, delete, export data on each module such as Landing Page, Campaigns, CRM, Messaging or Automation - all in just a few operations, no technical support required.

2. Data security and centralized control

When roles or personnel change, access rights are automatically synchronized throughout the system, ensuring customer data, leads and campaigns are always protected.

GTG CRM also saves operation history for easy checking, auditing or restoring when needed, helping businesses maintain absolute transparency and security.

3. Smooth teamwork, no "work collision"

Each member only sees their own work.

Managers can easily monitor progress, approve content and assign work directly in GTG CRM, ensuring a coherent, non-overlapping workflow.

Why is GTG CRM different from other platforms

Not just Access Control, the entire GTG CRM ecosystem is built with the philosophy:

• 💡 Reasonable cost: GTG CRM provides a full range of marketing tools, CRM, automation and messaging at a significantly lower cost than international enterprise platforms.
• ⚙️ Simplified experience: Friendly interface, easy to understand operations, optimized design for small teams helps businesses deploy quickly, without depending on IT.
• 🚀 Overall strength: All modules (Landing Page, Email, Social, Automation, CRM ...) are seamlessly connected, helping you manage all marketing - sales - customer care activities in the same single platform.

With GTG CRM, you don't need complex tools to operate like a corporation - just a system that is powerful enough, compact enough and flexible enough to grow with your business you.

Conclusion

Slack has proven that smart decentralization is the foundation of smooth operations. Now, with GTG CRM Access Level Control, Vietnamese SMEs can do the same without complex systems, without a dedicated IT team.

One platform, many roles, all working together smoothly. That's how small businesses operate like big businesses, safer, leaner and more efficient every day.