Every day you receive 50-100 orders from Shopee, Lazada, TikTok Shop, and websites. According to regulations, each order requires an electronic invoice. If done manually: open the invoicing software → enter customer name → enter product → enter amount → sign → submit. Each invoice takes 3-5 minutes → 100 orders = 5-8 hours/day just to enter invoices .

Problem: Orders are in one place, invoices are in another.

Result : Time-consuming, prone to errors, and when tax authorities audit, they may discover discrepancies between the invoice and the order.

Solution: Order Completion → Automatic Invoice

GTG CRM connects orders with electronic invoices within the same system:

```

Shopee/Lazada/TikTok Shop orders

↓ (synchronization with GTG CRM)

Orders in Order Hub

↓ (Processing: Confirmation, Packaging, Shipping)

Order → Status "Completed"

Down (AUTOMATIC)

Electronic Invoice Generation System:

• Buyer information: from the order
• Product list: from order
• Quantity, unit price: from order
• Tax rate: according to configuration
• Total amount: calculated automatically

Down (AUTOMATIC)

Digital signature → Submit to tax authority → Send email to customer

```

The entire process: 0 minutes of manual operation.

How to Set It Up

Step 1: Connect to the E-commerce Platform

Go to Settings → Floor Connection :

• Shopee: Log in to Seller Center → Authorize
• Lazada: Similar
• TikTok Shop: Similar

Once connected, all orders are automatically sent to GTG CRM.

Step 2: Configure Automatic Invoicing

Go to Electronic Invoice Management → Automatic Settings :

Step 3: Product Mapping

GTG CRM automatically maps products on the marketplace to products in the system:

• Product name
• SKU Code
• Unit price
• Unit of measurement

Mapping once → applies to all subsequent orders.

Automated Scripts

Scenario 1: Shopee Order → E-invoice

```

1. Customers placing orders on Shopee
2. Orders are automatically synchronized to GTG CRM.
3. Staff confirm + pack + ship
4. Shopee confirms "Delivery successful"
5. GTG CRM automation:

a. Create an electronic invoice

b. Digital signature

c. Submit to the Tax Authority

d. Send the electronic invoice to the customer via email.

```

Scenario 2: Order from Website → Electronic Invoice

```

1. Customers purchasing through the website (GTG CRM Website Builder)
2. Orders are created in the system (automatically).
3. Payment confirmation
4. Delivery complete
5. Automatic electronic invoice generation and sending

```

Scenario 3: Manual order (in-store) → Electronic order

```

1. Order creation staff in GTG CRM
2. Customer pays
3. Mark "Completed"
4. Automatic electronic invoice generation and sending

```

Actual Results

Who Should Use It?

Price list

Conclude

If you're selling across multiple channels like Shopee, Lazada, TikTok Shop, or your website, using a centralized management platform like GTG CRM will help connect orders, inventory, customers, and electronic invoices within a single, unified process. This not only saves time but also brings transparency and accuracy to revenue management, enabling your business to operate efficiently and be ready for expansion.

Start Now

1. Sign up for GTG CRM → 66,888 free credits
2. Connect to e-commerce platform (5 minutes)
3. Automatic e-invoice configuration (10 minutes)
4. Automatically generate invoices starting from the first order.