GTG CRM Team · GTG CRM

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Mr. Hung has a small bakery in Binh Duong, making cakes for cafes. Orders are steady, and monthly revenue looks good, but at the end of the year, he couldn't understand why there wasn't any surplus money as expected. He recorded ingredients in a notebook, calculated monthly salaries for his two workers, and "lumped together" electricity costs for the oven. When a customer asked for a quote for a new cake, he set prices based on gut feeling – adding up the raw materials and then doubling it. Some cakes were highly profitable, while others lost money the more he made, and he didn't know which was which.
This is a common pain point for all small-scale production facilities: not knowing how much it truly costs to produce a product, making every decision about pricing, promotions, and wholesale orders a gamble.
Mr. Hung doesn't need a complex "production software." He needs a clear answer for each product: how much the raw materials cost to make one, how much labor, how much machinery — and the total cost. From there, he can set profitable selling prices, know which products to push and which to abandon. And he wants this number to automatically flow into the profit and loss report, instead of having to manually add it up every month.
GTG CRM integrates features into a closed-loop production process, directly within the system you use for sales, inventory, and accounting:
See the full feature set in the article Production Management, or follow the step-by-step production setup guide to build your BOM and create your first production order.
My workshop is small, with only a few products. Do I need such complexity? Precisely because it's small, you need to know the true cost — a small error on each product, multiplied by the volume, leads to significant losses. You only need to define the recipe once for each product.
I'm currently recording recipes in Excel. Is it difficult to switch over? No. Upload your Excel/CSV file, and AI will automatically match columns for you to review and import — the transfer is fast.
Does the cost of goods automatically flow into financial reports? Yes. When a production order is completed, the cost of finished goods journal entry is posted to the general ledger, so the profit and loss report reflects the accurate figures.
What if I produce for stock and also for customer orders? Both. You can produce in advance for sale, or create a production order directly linked to a sales order for the remaining quantity.
Do I need a credit card to get started? No. You can try it for free first.











