Are you facing this problem?
Anh Dũng has a service company with 18 employees in Ho Chi Minh City. At the end of each month, his accountant spends nearly two days on an Excel file: typing salaries, calculating social insurance, cross-referencing progressive personal income tax tables, and then copying numbers into the accounting software. One mistake in the tax bracket throws off the entire sheet, and he only discovers it when an employee questions it.
He once tried payroll software, but faced the opposite problem: he couldn't see what rates and thresholds the software was using, and he couldn't make any edits. When the regional minimum wage changed mid-year, or when his company's situation differed from the "defaults," he had to email the provider and wait. He was trapped between two extremes: manual calculation was prone to errors, while using software meant losing control.
What you really want to achieve
Anh Dũng wants a middle ground: a system that calculates payroll automatically and accurately according to standards, but is also transparent and editable — so he (and his accountant) can see exactly which legal figures are being applied, know their source, and adjust them as needed without waiting for anyone. He wants payroll closing to automatically post salary expenses to the accounting ledger, with the correct accounts and periods — eliminating the need for a second manual entry. And if his company opens a branch in another country in the future, he wants to use the same system rather than buying new software.
In other words: automation to reduce errors, while still being in control of the numbers.
How GTG CRM helps you achieve this
GTG CRM places the Human Resources & Payroll module right next to Sales and Accounting, designed with the principle of "you are in control of the numbers":
Pre-built national data sets with citations. Select Vietnam (or one of the many other countries GTG has set up), and the system already includes social insurance/health insurance/unemployment insurance, progressive personal income tax tables, regional minimum wage levels, and year-to-date accumulation calculation methods. Each figure displayed shows its reference source and the year of application — Anh Dũng knows what he's basing his calculations on.
You can view and edit all figures. In Payroll Settings, he can open any item (rates, thresholds, brackets, ceiling levels) and edit it to match his company's reality; the next payroll period will use the updated figures. Not satisfied? Reset to default with a single click to revert to GTG's provided numbers.
All changes are tracked. Who changed which rate, from what old value to what new value — everything is recorded. This is data that affects actual payroll, so an audit trail is essential.
Payroll closing automatically generates ledger entries. When he Finalizes a payroll period, the salary expense journal entry is posted directly to the general ledger (Debit: Salary Expense / Credit: Accounts Payable - Employee + contributions), just like how invoices are accounted for — ending the need for a second manual entry.
The key point regarding responsibility: GTG does not "confirm numbers on your behalf" for legal figures, leaving you to bear the consequences if they are incorrect. GTG provides a transparent, cited, and editable default — while you (or your accountant) are the ones who review, adjust, and take ownership of the final numbers. This is precisely how a professional payroll system should operate: the tool handles the calculations and bookkeeping, while the business owner retains decision-making authority.
The results you will achieve
Reduced errors, saved time: automatic calculation of salaries, social insurance, and personal income tax, finalized in minutes instead of two days of Excel work.
Peace of mind with control: clearly see every legal figure, know its source, and adjust as laws change — no more being stuck waiting for the provider.
Audit trail available: all rate changes are logged, ensuring transparency for accounting and during tax settlements.
No second manual entry: salary expenses are automatically posted to the general ledger with the correct accounts and periods.
Ready to Scale: the same compliant payroll system for Vietnam and other countries.
See all features in the HRM & Payroll article, or follow the step-by-step guide to using HRM & Payroll.
