Restaurant & Coffee Shop Management on One Platform - Sell Fast, Deduct Ingredients Accurately, Books Auto-Generated

At the end of your shift, are you still counting how many drinks you sold today, how much coffee bean is left, and your actual profit? Restaurants and coffee shops are the hardest models to manage: buying by the kilogram, using by the gram; dishes made on the spot, baked goods made in batches; customers ordering extra toppings, customers returning dishes. If each step has its own separate ledger, losses are inevitable.

GTG CRM consolidates all F&B operations onto one platform: menu with recipes, point-of-sale (POS), table booking & kitchen display screen, inventory, and accounting — all interconnected. Selling one cup of coffee automatically deducts the correct ingredients according to the recipe and automatically generates journal entries for revenue, cost of goods sold, and cash received. You focus on serving customers; the platform handles the bookkeeping.

One platform for the whole shop

Menu + Recipes (ingredient quantities) — each dish/drink is a product; attach recipes listing ingredients and their quantities (how much meat, dough, and vegetables are used for a bowl of pho). Buy by the kilogram/box, use by the gram/milliliter — units are automatically converted to keep inventory accurate.

Made-to-order dishes — ingredients are automatically deducted (backflushed) at the moment of sale.

Made-to-stock baked goods — produced in batches, stocked as finished goods, then sold from inventory, just like a bakery.

Dish customization options — Free options (less/regular/more sugar: only notifies the kitchen, no extra charge, no inventory deduction) and Paid add-ons (extra shot of espresso: charge extra and deduct the correct ingredients as a mini-recipe).

In-store & Table Service

Fast POS — order, select options, accept cash/card/transfer payments; invoices printed instantly.

Table booking (dine-in) — open tabs by table (T1–T5…), add dishes while customers are seated, "fire" orders when confirmed.

Kitchen Display Screen (KDS) — pushed orders appear for the kitchen to update status from New → Preparing → Ready, preventing mix-ups and lost orders.

Dish returns & refunds with accurate records — if returned items can be resold, re-enter them into inventory; for prepared dishes that cannot be resold, process refunds and record cost of goods sold as spoilage expense — accounts are automatically adjusted accordingly.

Accurate Inventory & Cost of Goods Sold

Purchasing & Receiving — create purchase orders to send to suppliers, receive goods to update inventory; cost of goods sold flows from actual purchase prices into each item sold.

Know the exact cost of each item — no more estimating "it's probably about...". Need multi-level recipes/more complex production? See more at Production Management (MRP/COGM).

Automated Bookkeeping — No Manual Entry

Each time an item is sold (selling price `S`, ingredient cost `C`), the system automatically records three balanced journal entries: cash received, revenue recognized, and cost of goods sold — in accordance with Vietnamese accounting standards (VAS TT99/2025). See more at Accounting Suite in CRM.

Role-Based Permissions

Owner/Manager sets up menus, recipes, purchases, and views reports · Cashier/Waiter sells on POS · Kitchen operates on KDS · Inventory receives & checks stock · Accountant views ledgers. Each user only sees their relevant tasks.

Beautiful AI-Generated Menus

> Free Trial — No card required. Launch your restaurant on GTG CRM and let the platform handle inventory deductions & bookkeeping.

> 👉 Sign up: https://gtgcrm.com/vi/signup

You might also need: Order & Sales Management · Product Hub · Comprehensive Sales Solution.

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