All-in-one bán hàng solution for retailers

According to the latest government circular, business households are facing a major shift from a fixed tax regime to a declared tax system. Instead of paying a fixed monthly tax, all sales transactions must now be recorded, electronic invoices issued, and fully declared. This creates considerable difficulties for online shop owners, retailers, and business households – those accustomed to simple processes now face a series of new tasks: issuing invoices for each order, detailed revenue tracking, adjusting invoices for returns, and ensuring accurate declarations to avoid legal risks.

This pressure is even greater for those selling across multiple channels – offline in stores, online on websites, and on e-commerce platforms like Shopee, TikTok Shop, and Lazada. They have to manage hundreds of orders from various sources, track inventory for each channel, prepare goods for delivery drivers, and also issue invoices for all these transactions. Manual processing is not feasible, leading to missed orders, incorrect data, and significant time consumption – time that should be spent on selling and business development.

GTG CRM is designed to solve exactly these problems. It's not just a regular sales software, but a comprehensive management system that helps retailers automate most complex tasks – from consolidating orders from all channels into one place, centralizing inventory management, to automatically issuing electronic invoices and supporting tax declarations. With GTG CRM, you will reduce the burden of administrative work, avoid declaration errors, and have more time to focus on the most important things: selling and customer care.

How does GTG CRM help sellers?

1. Consolidate orders from all channels in one place

Are you selling on Shopee, TikTok Shop, Lazada, Facebook, your own website, and also in your offline store? GTG CRM automatically synchronizes all orders from these channels into a single interface. No need to open 5-6 different tabs, no more missed orders or confusion between platforms.

2. Smart inventory management

GTG CRM allows you to create and manage multiple warehouses with detailed information: address, person in charge, contact phone number. This is where the delivery driver will pick up the goods, and the system will automatically update inventory after each dispatch.

Each product is managed by a unique SKU. This is especially important when you sell on multiple platforms – if the SKU is the same, the system understands it's the same product, helping to accurately sync inventory across channels. You will never oversell your available stock again.

3. Automatic electronic invoice issuance - solution for the new circular

This is the key feature that helps you comply with the new declared tax regulations. GTG CRM supports automatic invoice issuance for orders from Shopee, TikTok Shop, and Lazada immediately after you confirm the dispatch. You no longer need to manually go into each platform to issue invoices.

Read more: Easier order management with GTG CRM features

4. Automatic adjustment invoices for returns

One of the most complex situations in tax declaration is when customers return items. For example, a customer buys 3 items but keeps only 2, returning 1. If done manually, you have to log into the electronic invoice system, create an adjustment invoice, re-enter data – very prone to errors and time-consuming.

GTG CRM automatically handles this task as well. When you update an order with returned items, the system will automatically generate an adjustment invoice with accurate data, and simultaneously update the inventory. You don't need to do anything further.

Read more: Easier order management with GTG CRM features

Conclusion

GTG CRM is the perfect solution for every retailer, from those just starting online businesses to established shops selling across multiple channels. In an era of increasingly stringent tax regulations, having an automated sales management and invoice issuance system is not just a competitive advantage, but a necessity for sustainable and lawful business operations. Let GTG CRM help you focus on what matters most: developing your business and serving your customers.