That's why AI Assistant is integrated directly into GTG CRM. No longer a mere chatbot, AI Assistant acts as a smart companion, understands data in the system and gives instant suggestions for daily work.

Why is AI Assistant important for SMEs?

• Save time: no need to search for data, just ask and get immediate answers.
• Make quick decisions: AI analyzes available data to make recommendations instead of just displaying information.
• Reduce dependence on technical staff: even without a professional data or marketing team, you still have insights to act on.

What can AI Assistant do?

• Answer business questions instantly
  For example, you ask: “How many new customers from Facebook Ads this week?” → AI Assistant will read the data in CRM and answer immediately.
• Recommend marketing & sales strategies
  Do you want to increase revenue from existing customers? AI can suggest scenarios Automation Workflow.
• Optimize content and advertising
  AI suggests email titles, social captions, or keywords to run Google Ads based on your industry.
• Support operations right in the platform
  Not only analyzing, AI can help you: Suggest which contacts to call back immediately and much more...

AI Assistant answers questions based on real business data

Real-life situations

Ms. Huong - the owner of a small bakery - is often confused when she needs to know which customers are about to "leave" or which campaigns are working well.

With AI Assistant:

• She just needs to ask: “Which customer hasn’t returned in 30 days?” → AI answers in 1 second, with suggestions for sending promotional SMS.
• She asks: “How effective is the recent Facebook post campaign?” → AI displays reports on post information, reach, interactions, etc., suggesting some ways to optimize the campaign.

Thanks to that, Huong doesn’t have to spend hours compiling Excel files herself or waiting for staff to report.

AI assistant answers questions in 1 second based on real data sources of businesses

Outstanding benefits for SMEs

• Fast: Instead of groping for data yourself, you just need to type in the question.
• Smart: AI is not only display but also analyze, suggest actions.
• Simple: no technical knowledge required, everything operates in natural language.

Conclusion

AI Assistant in GTG CRM is not just a support tool, but a powerful "right-hand man" for small businesses. From data analysis, strategy suggestions to execution right in the system, AI helps you work faster, smarter and more efficiently.