That's why AI Assistant is integrated directly into GTG CRM. No longer just a simple chatbot, AI Assistant acts as an intelligent companion, understanding the data in the system and providing instant suggestions for daily tasks.

Why is AI Assistant important for SMEs?

• Save time: no need to search through data, just ask and get an answer immediately.
• Fast decision-making: AI analyzes available data to make recommendations instead of just displaying information.
• Reduce reliance on technical staff: even without a dedicated data or marketing team, you'll still have actionable insights.

What can AI Assistant do?

• Answering immediate business questions
  For example, you ask: "How many new customers did we get from Facebook Ads this week?" → The AI Assistant will read the data in your CRM and answer immediately.
• Proposed marketing and sales strategy
  Want to increase revenue from existing customers? AI can suggest automation workflow scenarios.
• Optimizing content and advertising.
  AI suggests email subject lines, social media captions, or Google Ads keywords based on your industry.
• On-platform operational support
  Beyond just analysis, AI can assist you by suggesting which contacts to call back immediately and much more…

The AI assistant answers questions based on the company's real-world data.

Real-life situation

Ms. Huong, the owner of a small bakery, is often confused when she needs to know which customers are about to leave or which campaigns are working well.

With AI Assistant:

• She simply asks: "Which customers haven't returned in 30 days?" → The AI responds in 1 second, along with a suggestion to send a promotional SMS.
• She asked, "How effective was your recent Facebook post campaign?" → The AI displayed a report detailing post information, reach, engagement, etc., and suggested some ways to optimize the campaign.

Thanks to this, Huong no longer needs to spend hours compiling Excel files herself or waiting for staff to report.

AI assistants answer questions in one second based on real business data.

Key benefits for SMEs

• Quick and easy: instead of figuring out the data yourself, you just type in your question.
• Intelligent: AI not only displays information but also analyzes it and suggests actions.
• Simple: no technical knowledge required, everything operates using natural language.

Conclude

The AI Assistant in GTG CRM is not just a support tool, but a powerful "right hand" for small businesses. From data analysis and strategic suggestions to execution directly within the system, AI helps you work faster, smarter, and more efficiently.