For those who provide uniform sewing services for businesses, sending emails with quotes, catalogs and running advertisements to find customers seems to be the most important and daily work. However, as the number of customers increased, managing manually and advertising separately took Ms. Hanh - the owner of Hanh Uniform a lot of time and was not very effective.

This article shares how GTG CRM has helped Ms. Hanh automate sending emails and managing Facebook ads, saving time and significantly increasing the number of customers returning to place orders.

Context: Sending emails and running ads are both done manually

As a small garment factory owner, most of the staff are workers, to save costs, Ms. Hanh has to manage the Marketing and finding customers herself, but mainly manual work:

• Compose each email introducing new products, send it by hand via Gmail
• Save the customer list in Excel, manually filter each group.
• When you want to run ads, you have to spend more money to outsource

“Every time I have a new uniform collection, I have to send hundreds of emails by hand and hire more people from the beginning, which is very time-consuming and costly” - Ms. Hanh shared.

Solution: GTG CRM helps to put everything into one platform

When researching, Ms. Hanh realized GTG CRM can combine both email marketing and Facebook advertising in same system, without much technical knowledge. She decided to give it a try, and after just 1 week of setup, everything had changed.

1. Email Builder - Send professional emails in minutes

Ms. Hanh uses AI Email Builder to create a campaign to introduce a new collection for the business:

• Choose an available email template, change the logo and brand color
• Enter a short content: "Summer 2025 office T-shirt model - Tailor-made to your measurements"
• AI automatically suggests attractive titles and content that match the professional tone
• Add product images, AI can even create extremely natural uniform illustrations.

From the customer list saved in CRM, she sends a series of emails with just one click.

2. Automation Workflow - Send automatically according to the scenario

GTG CRM allows you to create a scenario to automatically send emails periodically:

• Day 0: Send email with quotation and product catalog to new customers who text/fill out the contact form
• Day 3: Send email to remind you to see more promotions by industry (restaurant, school, office...)
• Day 10: Send thank you email & invite to order with 10% discount code

No more having to remember to send manually, GTG CRM automatically activates according to a preset schedule.

3. Facebook Ads - Collect new leads right in GTG CRM

Not stopping at email, Ms. Hanh uses GTG CRM's Ad Campaign feature to run Facebook and Google ads

• AI automatically suggests keywords, creates SEO-standard titles and descriptions
• Advertising is directly connected to the Landing Page created in GTG CRM, with a quote form.
• When customers fill out the form, the information is automatically saved to CRM Contacts, ready for a follow-up email series.
• AI helps her create posts to advertise on Facebook, even create images to attach to the post

Not only that, all advertising metrics on Facebook and Google are compiled by GTG CRM into an intuitive report, helping you observe and make timely decisions.

Results after 2 months: Email is more effective, advertising is cheaper

After only two months, thanks to optimizing the email and advertising process, the email open rate increased significantly (20%) and the advertising cost was significantly reduced thanks to running it herself instead of outsourcing.

GTG CRM - Solution for small service businesses

GTG CRM helps individuals and small businesses operate marketing like a professional team:

• Create email marketing on pre-made templates and AI, fast, beautiful and true to brand
• Set up automations to send emails on schedule
• Run Facebook/Google ads right in the platform, connect CRM & landing page
• Track all campaign performance on a single dashboard

Conclusion

The story of Hanh Uniform shows: Finding the right business support system is the key to success. With GTG CRM, marketing is no longer a burden, but a smart operating platform that helps you develop sustainably.