For those providing uniform tailoring services to businesses, sending price quotes, catalogs, and running ads to find customers seems like the most important and daily task. However, as the number of customers increased, managing emails manually and separating advertising became time-consuming for Ms. Hanh, the owner of Hanh Uniform, with unsatisfactory results.

This article shares how GTG CRM helped Ms. Hanh automate email sending and Facebook ad management, saving her time and significantly increasing the number of returning customers.

Context: Sending emails and running ads are both done manually.

As the owner of a small garment factory, with most of her staff being manual laborers, to save costs, Ms. Hanh had to manage marketing and customer acquisition herself, but mainly doing manual work:

• Draft each email introducing the new product and send them manually via Gmail.
• Save the customer list in Excel and manually filter each group.
• When you want to run ads, you have to incur additional costs to outsource the process.

"Every time there's a new uniform collection, I have to send hundreds of emails by hand and hire new people from scratch, which is very time-consuming and costly," Ms. Hanh shared.

Solution: GTG CRM helps consolidate everything into one platform.

Upon researching, Ms. Hanh realized that GTG CRM could integrate both email marketing and Facebook advertising within the same system, without requiring extensive technical expertise. She decided to give it a try, and after just one week of setup, everything changed.

1. Email Builder - Send professional emails in just minutes.

Ms. Hanh used AI Email Builder to create a campaign to introduce her company's new collection:

• Choose from available email templates, change the logo and brand colors.
• Enter a short message: “Summer 2025 office t-shirt design - Custom made to individual measurements”
• The AI automatically suggests engaging titles and content that matches a professional tone.
• Add product images, and AI can even create incredibly natural-looking uniform illustrations.

Ms. Hanh created her email from GTG CRM's professional template library.

Using the customer list saved in the CRM, she sent mass emails with just one click.

2. Automation Workflow - Automatic sending based on scenarios

GTG CRM allows you to create automated email sending scripts on a recurring basis:

• Day 0: Send price quotes and product catalogs via email to new customers who messaged/filled out the contact form.
• Day 3: Send email reminders to check for more industry-specific offers (restaurants, schools, offices, etc.).
• Day 10: Send a thank-you email and invite them to place an order with a 10% discount code.

She created an automated workflow to send price quote emails when a new customer is acquired.

No more remembering to send manually, GTG CRM automatically triggers according to a pre-set schedule.

3. Facebook Ads - Generate new leads directly within GTG CRM

Not stopping at email, Ms. Hanh used GTG CRM's Ad Campaign feature to run Facebook and Google ads.

• AI automatically suggests keywords, generates SEO-friendly titles and descriptions.
• The ads are directly linked to the landing page created in GTG CRM, which includes a request for a quote form.
• When customers fill out the form, the information is automatically saved to CRM Contacts, ready for the follow-up email sequence.
• AI helps her create Facebook posts for advertising, and even generate images to attach to those posts.

AI suggests keywords based on your website and the keywords you provide.

Moreover, GTG CRM compiles all advertising metrics on Facebook and Google into a single, intuitive report, allowing her to monitor and make timely decisions.

Results after 2 months: More effective emails, cheaper advertising.

In just two months, thanks to optimizing the email sending and advertising process, the email open rate increased significantly (20%) and advertising costs decreased considerably because she ran the campaigns herself instead of outsourcing.

GTG CRM - A solution for small service businesses.

GTG CRM helps individuals and small businesses run marketing like a professional team:

• Create marketing emails using pre-made templates and AI, quickly, beautifully, and with your brand in mind.
• Set up automations to send emails on a schedule.
• Run Facebook/Google ads directly within the platform, connecting to CRM and landing pages.
• Track all campaign performance on a single dashboard.

Conclude

The story of Hanh Uniform shows that finding the right business support system is the key to success. With GTG CRM, marketing is no longer a burden, but an intelligent operational platform that helps you achieve sustainable growth.